Elite Banker

3 months ago

Hyderabad, India IDFC FIRST Bank Full time

Job Role: Elite Banker - First Wealth

Function/ Department: Retail Liabilities.

Job Purpose:

Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in the relationship banking program. Professionally driven to achieve higher customer satisfaction and increase retention. Elite Banker to have complete knowledge of end-to-end bank offerings, key goals of RM, bank systems and key onboarding steps for products cross-sell.

Roles & Responsibilities:

  • Responsible for deepening customer relationships to increase customer relationship value.
  • Responsible for driving quality engagements over call with customers by following industry best practices.
  • Responsible for increasing mobile banking adoption and drive initial login on Optimus app.
  • CASA value builds up and new client acquisition and increase in 'Product Holding Per Customer' within mapped portfolio.
  • Responsible for cross-sell of pre-approved products such as Credit Card and other offers to increase products per customer,
  • Ensure all customer profiling for mapped customers and presented with suitable banking products as per their need and requirement.
  • Be solution oriented and ensure effective on-boarding on Mobile/Net Banking, Bill Pay, SIP, Insurance & Investment solutions, Retail and SME Loans and relevant banking programs.
  • Ensure monthly operating plan is met to improve scorecard and decile rankings.
  • Coordinate with respective teams for closure of retail assets & trade transactions business generated through client engagement.
  • Responsible for creating a customer-focused approach for quick resolution of all queries and complaints to achieve NPS benchmarks.
  • Ensure strict adherence to the bank policies and compliance.
  • Pitch Relationship Banking program benefits and eligibility criteria to customers and on-board customers/groups to the RB program.

Secondary Responsibilities:

  • Assist audit and ensure compliance to internal and external regulations and guidelines.
  • Provide best in-class customer service to all clients to become their primary banker.

Education Qualification:

Graduation: Any

Experience: 2 to 5 years of relevant experience in Banking or allied Business.

  • Elite Banker

    4 days ago

    hyderabad, India IDFC FIRST Bank Full time

    Job Role: Elite Banker - First Wealth Function/ Department: Retail Liabilities. Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding...

  • Elite Banker

    3 days ago

    hyderabad, India IDFC FIRST Bank Full time

    Job Role: Elite Banker - First Wealth Function/ Department: Retail Liabilities. Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding...

  • Elite Banker

    2 weeks ago

    Hyderabad, India IDFC FIRST Bank Full time

    Job Role: Elite Banker - First Wealth Function/ Department: Retail Liabilities. Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Elite Banker

    4 days ago

    hyderabad, India IDFC FIRST Bank Full time

    Job Role: Elite Banker - First WealthFunction/ Department: Retail Liabilities.Job Purpose:Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in...

  • Elite Banker

    3 months ago

    Hyderabad, India IDFC FIRST Bank Full time

    Job Role: Elite Banker - First WealthFunction/ Department: Retail Liabilities.Job Purpose:Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and on-boarding customers in...

  • Elite Banker

    2 weeks ago

    hyderabad, India IDFC FIRST Bank Full time

    Role/ Job Title:  Elite Banker - First Wealth Function/ Department:  Retail Liabilities Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Elite Banker

    4 months ago

    Hyderabad, India IDFC FIRST Bank Full time

    Role/ Job Title:  Elite Banker - First Wealth Function/ Department:  Retail Liabilities Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Elite Banker

    4 days ago

    hyderabad, India IDFC FIRST Bank Full time

    Role/ Job Title:  Elite Banker - First Wealth Function/ Department:  Retail Liabilities Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Elite Banker-first Wealth

    2 weeks ago

    Hyderabad, Telangana, India IDFC FIRST Bank Full time

    **Role / Job Title**: Elite Banker-First Wealth **Function/Department**: Retail Liabilities **Job Purpose**: VRM will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive remittances, mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...

  • Cluster Lead

    3 months ago

    Hyderabad, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead-First WealthFunction/ Department: Retail LiabilitiesJob Purpose:The incumbent will lead the Elite Bankers in the region to achieve the defined objectives. The role involves managing the Elite Banker channel and driving the agenda of mobile banking adoption and usage. The incumbent will also engage customers across various...

  • Cluster Lead

    1 month ago

    Hyderabad, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead-First Wealth Function/ Department: Retail LiabilitiesJob Purpose:The incumbent will lead the Elite Bankers in the region to achieve the defined objectives. The role involves managing the Elite Banker channel and driving the agenda of mobile banking adoption and usage. The incumbent will also engage customers across various...

  • Cluster Lead

    1 month ago

    Hyderabad, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead-First Wealth Function/ Department: Retail LiabilitiesJob Purpose:The incumbent will lead the Elite Bankers in the region to achieve the defined objectives. The role involves managing the Elite Banker channel and driving the agenda of mobile banking adoption and usage. The incumbent will also engage customers across various...

  • Cluster Lead

    3 months ago

    Hyderabad, India IDFC FIRST Bank Full time

    Role/ Job Title: Cluster Lead-First Wealth Function/ Department: Retail Liabilities Job Purpose: The incumbent will lead the Elite Bankers in the region to achieve the defined objectives. The role involves managing the Elite Banker channel and driving the agenda of mobile banking adoption and usage. The incumbent will also engage customers across various...

  • Elite Banker

    4 months ago

    Hyderabad, India IDFC FIRST Bank Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Elite Banker

    4 months ago

    hyderabad, India IDFC FIRST Bank Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Elite Banker

    4 months ago

    Hyderabad, India IDFC FIRST Bank Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Elite Banker

    4 months ago

    Hyderabad, India IDFC FIRST Bank Full time

    The ideal candidate will be responsible for gaining a deep understanding of the clients' business objectives and challenges and creating strategic recommendations based off of this understanding. You will do so by building a strong relationship with our clients and analyzing our clients' data. Essentially, you will act as the main point of contact for our...

  • Assistant Officer/officer, Personal Banker

    1 month ago

    Gaddiannaram, Hyderabad, Telangana, India DBS Bank Full time

    Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...