Senior Business Analyst

7 days ago

Sahibzada Ajit Singh Nagar, India Signity Solutions Full time

About the Role :We are looking for a Senior Business Analyst who thrives at the intersection of business, technology, and product innovation. This is a post-sales leadership role where you'll act as the Product Owner for client-facing software and AI projects, driving delivery with clarity, purpose, and documentation excellence.While the focus will be on post-sales ownership, you should be open to participating in pre-sales discovery calls to ensure seamless transitions and a consultative approach to new client engagements.Key Responsibilities :- Business Analysis & Product Ownership- Own the product vision, roadmap, and client alignment post-sale.- Gather, analyse, and translate business requirements into functional specifications, user stories, and acceptance criteria.- Act as a bridge between clients, designers, developers, and QA teams, ensuring a shared understanding.- Create detailed BRDs, user journeys, wireframes, workflows, and epics using modern tools.- Lead backlog grooming, sprint planning, and work prioritisation in Agile teams.- Stakeholder Communication- Maintain transparent communication with internal and external stakeholders across project lifecycles.- Present product updates, demos, and roadmap milestones to clients.- Facilitate workshops, brainstorming sessions, and validation meetings with business users and technical teams.Documentation Excellence :Deliver high-quality, structured documentation including :- Business Requirement Documents (BRD)- Functional Specification Documents (FSD)- User Manuals / Training Material- Executive Summaries & Presentations- Use AI-powered writing and productivity tools (like Notion AI, ChatGPT, Scribe, Grammarly, etc.) to fast-track documentation and insights.Pre-Sales Support (as needed) :- Join discovery sessions to understand client pain points.- Support proposal creation with flow diagrams, mockups, and solution documents.- Collaborate with Sales & Tech teams to scope deliverables and timelines.Required Skills & Qualifications :Education :- Bachelor's degree in Computer Science, Information Systems, Business, or a related field.- MBA or related certifications (CBAP, PMI-PBA) are a plus.Experience :- 5+ years of experience in an IT services or software product company.- Demonstrated success in client-facing, post-sales roles (preferably with Agile teams).- Prior experience working on AI/ML or data-heavy platforms is a strong advantage.Tools & Technical Knowledge :- Strong understanding of Agile (Scrum/Kanban) delivery models.- Hands-on with tools like JIRA, Confluence, Miro, Lucidchart, and MS Visio.- Proficient in Office 365/Google Workspace (Docs, Sheets, Slides).- Familiarity with APIs, SaaS, and basic technical architecture is preferred.- Experience with AI tools for documentation, note-taking, or flow creation is highly desirable.Soft Skills : - Exceptional written and verbal communication.- Strong stakeholder management and conflict resolution abilities.- High attention to detail with structured thinking.- Proactive, organised, and deadline-driven with a problem-solving mindset. (ref:hirist.tech)

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