Counsellor

5 days ago

Madurai, India PW (PhysicsWallah) Full time

Job Description: Counsellor – SAT Program (U.S. Sales Experience)Department: Study Abroad / SAT DivisionLocation: Noida (Sector 62 / Noida One)Work Mode: On-siteExperience Required: 2–5 Years (U.S. Sales / Study Abroad Counselling)🏢 About PhysicsWallah (PW) Study AbroadPhysicsWallah (PW) is India’s fastest-growing EdTech platform, founded by Mr. Alakh Pandey with a vision to make education accessible and affordable for every learner.Our Study Abroad Division focuses on helping students achieve their dream of studying overseas by offering test prep programs such as SAT, ACT, GRE, GMAT, IELTS, and TOEFL along with end-to-end university counselling, documentation, and visa guidance.🎯 Role OverviewWe are seeking an experienced and motivated Counsellor (SAT Program) with a strong background in U.S. Sales or International Education Counselling.You will be responsible for guiding students interested in studying in the U.S. undergraduate programs, helping them understand SAT test preparation, college admission requirements, and academic pathways — while driving lead conversions and revenue growth.🧩 Key ResponsibilitiesCounsel students and parents about SAT courses, U.S. universities, and application timelines.Handle inbound and outbound calls, emails, and WhatsApp queries from prospective students.Convert leads into enrollments by understanding students’ goals and recommending suitable programs.Use U.S. sales and communication expertise to build trust and deliver persuasive counselling sessions.Stay updated on SAT exam formats, U.S. admission processes, and visa requirements.Maintain detailed records of leads and conversions in the CRM system.Work closely with Sales, Marketing, and Operations teams to ensure seamless student onboarding.Participate in webinars, counselling sessions, and offline events for lead generation.Consistently meet and exceed monthly enrollment and revenue targets.🧠 Required SkillsExcellent spoken and written English (neutral or U.S.-friendly accent preferred).Strong sales and persuasion skills with prior experience in U.S. market or education sales.Knowledge of U.S. education system, SAT exam, and college admission process.Ability to handle multiple leads and convert them through effective follow-ups.Good understanding of CRM tools, Excel/Google Sheets, and lead tracking systems.Professional attitude, result-oriented mindset, and strong communication skills.🎓 Qualification & ExperienceGraduate / Postgraduate in any field.2–5 years of experience in:U.S. Education Counselling, orU.S. Process Sales / EdTech Inside Sales, orStudy Abroad Counselling (U.S. focused).🕒 Work Schedule:6 Days a Week | Rotational Week Off | Flexible Work Hours🔑 Key CompetenciesU.S. Sales Communication & NegotiationEmpathy & Relationship ManagementTarget Orientation & Result FocusData Handling & CRM ProficiencyPresentation & Listening Skills

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