Learning Solutions Manager

Job Description: Senior Manager – Learning Solutions & Consulting

Role Overview

The Senior Manager – Learning Solutions & Consulting will lead the design, delivery, and orchestration of cutting-edge learning and leadership development solutions. This role blends consulting expertise with instructional design excellence, ensuring impactful, scalable, and learner-centric outcomes for enterprise clients. The position emphasizes client engagement, solution innovation, and cross-functional collaboration, while also mentoring and developing internal teams.

Key Responsibilities

Solution Design & Technical Leadership

• Lead the design and development of learning and leadership solutions, integrating assessment methodologies, instructional design principles, and innovative technologies.
• Translate narrative scripts and complex academic or technical concepts into engaging learning experiences (storyboards, videos, simulations, and blended learning solutions).
• Drive visualization and design consistency across all learning materials to maximize learner engagement and retention.
• Ensure solutions align with client business context, goals, and measurable impact.

Client Management & Delivery

• Lead large, complex, multi-portfolio client engagements (>$500K; multi-country/global in scope).
• Manage project delivery teams, timelines, budgets, and profitability while ensuring exceptional client satisfaction.
• Oversee content development workflows, including production, LMS integration, and quality assurance of digital assets (videos, decks, assessments, captions).
• Build and maintain strong relationships with senior client stakeholders, positioning as a trusted advisor.

Business Development & Growth

• Partner with account teams to shape and execute account expansion strategies.
• Lead solution design, pricing, proposal development, and high-stakes presentations/pilots to senior executives.
• Identify opportunities to innovate learning solutions and expand consulting services across portfolios.

Team Leadership & Capability Building

• Mentor, coach, and develop consultants, learning associates, and project teams in consulting, instructional design, and client management capabilities.
• Mobilize and align resources across workstreams, fostering collaboration and accountability for project outcomes.
• Build organizational capability in emerging learning technologies and digital-first instructional design.

Qualifications & Experience

• Advanced degree in Human Resources, Organizational Development, I/O Psychology, Instructional Design, or related field.
• 10–12 years of experience in learning & development consulting, instructional design, or enterprise education, with at least 5 years in a leadership role.
• Proven experience managing large, complex client engagements and delivering enterprise-level learning solutions.
• Strong expertise in instructional design, competency frameworks, assessment tools, and digital learning platforms (LMS, video-based learning, mobile learning).
• Experience in proposal development, business development, and client expansion.
• Professional certifications in instructional design, learning technologies, or consulting (preferred).

Core Competencies

• Strategic Thinking & Business Acumen – Ability to link learning strategies to business outcomes.
• Client-Centric Mindset – Strong interpersonal, presentation, and stakeholder management skills.
• Execution Excellence – Proven ability to deliver large-scale, complex projects on time and within budget.
• Innovation & Visualization – Skilled at simplifying complex content into engaging learning experiences.
• Collaboration & Leadership – Demonstrated capability in mobilizing cross-functional teams and developing talent.
• Attention to Detail – Commitment to quality, accuracy, and learner engagement.