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Scrum Master

1 month ago

Bengaluru, Karnataka, India Flatworld Solutions Full time

Job Title: Scrum MasterDepartment: Software ServicesLocation: Bangalore, Kothanur- Hennur (In office)About Flatworld SolutionsFlatworld Solutions is a global business solutions company that has evolved over two decades from BPO to technology, business process automation, and now GenAI. Serving 50+ countries, we offer diverse services, including IT, finance, healthcare, engineering, design, and data science.Our mission is to "unlock winning ways" for clients, partners, and employees through innovative, technology-driven solutions. Our core values— Harmony, Excellence, Learning, Integrity, and Ownership —guide everything we do. We prioritize collaboration, open communication, and maintaining the highest standards of performance while fostering continuous growth and delivering impactful results.Who We're Looking ForWe are seeking a highly skilled Scrum Master to join our dynamic team, reporting directly to the Senior Director of Software Engineering . As a Scrum Master, you will: Facilitate agile practices and processes Ensure the effective execution of projects Guide teams to deliver high-quality results Foster a culture of continuous improvementThis position is based in our Flatworld Bangalore office.Key ResponsibilitiesFacilitate daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective meetingsGuide and coach the Scrum Team on Agile principles and best practicesIdentify and remove impediments and blockers to ensure the team's progressWork closely with Product Managers to refine and prioritize the product backlogFoster a collaborative environment to promote continuous improvementEnsure the performance, quality, and responsiveness of all projectsDefine and track agile metrics and KPIs to measure progressCoordinate with cross-functional teams, stakeholders, and external partnersManage timelines, risks, and dependencies for timely project deliveryProvide ongoing support to the team and resolve complex project issuesPromote and ensure adherence to Agile methodology and best practicesFacilitate effective communication and collaboration among all team membersQualifications 3+ years of experience managing or leading agile teams Considerable experience in agile project management and Scrum methodologies 5+ years of experience in a Scrum Master or similar role Strong experience in facilitating agile ceremonies and coaching teams Familiarity with project management tools like Jira, Trello, etc. Experience with CI/CD tools (CircleCI, GitHub Actions) is a plus Knowledge of Git for version control and RESTful APIs is a plus Passion for UI and Product Development is a plus Bachelor's degree in Computer Science, Engineering, or Project Management Certified Scrum Master (CSM) or equivalent certification preferred