Delivery Director

4 weeks ago

New Delhi, India Ascendion Full time

About the RoleWe are looking for an experienced Delivery Director to lead and manage complex, large-scale delivery programs across multiple clients. This strategic leadership role is suited for a senior delivery professional who has a strong background in enterprise program management, client engagement, stakeholder communication, and team leadership. You will be accountable for ensuring high-quality delivery, profitability, and client satisfaction across a portfolio of projects.Key Responsibilities- Provide end-to-end leadership for complex delivery programs across global clients, ensuring successful execution within time, scope, and budget. - Drive strategic planning, execution, and delivery of multi-million-dollar programs across diverse domains and technologies. - Act as the primary escalation point for delivery-related issues, with a strong focus on proactive risk management and mitigation. - Lead large, cross-functional teams (onshore/offshore) and delivery managers; mentor and build a high-performing delivery organization. - Collaborate closely with Sales, Pre-Sales, Solution Architects, and Account Managers to support business growth and expansion opportunities. - Ensure adherence to SLAs, KPIs, and governance processes across programs. - Manage budgets, forecasts, and P&L responsibilities for assigned accounts or programs. - Foster strong client relationships with C-level stakeholders; serve as a trusted advisor for digital transformation and innovation initiatives. - Drive continuous improvement, operational excellence, and the adoption of best practices across delivery teams.Required Skills & Experience- 18-20+ years of IT services experience with a minimum of 10+ years in program/delivery management roles. - Proven track record of delivering complex, enterprise-scale programs involving digital technologies, cloud, data, or application modernization. - Experience managing multi-year engagements with Fortune 500 or global clients. - Strong leadership skills with the ability to influence and drive decisions at the executive level. - Excellent communication, stakeholder management, and client-facing skills. - Deep understanding of SDLC, Agile, DevOps, and hybrid delivery models. - Financial and contractual acumen including P&L ownership and governance. - Strong problem-solving skills and the ability to work under pressure in a dynamic environment.Preferred Qualifications- Bachelors or Masters degree in Computer Science, Engineering, or related field. - PMP / PRINCE2 / SAFe / ITIL certifications are a plus. - Experience working with global delivery models (onshore, offshore, nearshore).Why Join Us?- Lead strategic transformation and delivery initiatives across top-tier clients. - Work with a high-caliber team in a collaborative and growth-oriented environment. - Competitive compensation and benefits tailored to senior leadership.

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