ServiceNow Technical Architect

3 weeks ago


Hyderabad, Telangana, India TTEC Digital Full time
Position PurposeAs the Technical Architect, you will be responsible for architecting, designing and solutioning Service Now platform solutions as well as leading a team of Service Now consultants to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team members, and at times sales team members and client. You will also drive the innovation and growth of the Service Now practice, by identifying new opportunities, developing new capabilities, and ensuring stakeholder satisfaction.

Job ResponsibilityExperience of architecting, designing Service Now platforms solutions and lead teamsBe available in-person in Hyderabad with commitment to office presence as per site working policies.Able to take over technical delivery ownership for project work happening from India:Lead work scope understanding and detailing with onshore or client teams.Estimate and plan work for India team to deliver.Review delivered work for requisite quality.Code and test projects.Attend meetings and training as required.Work with system analysis and project management for the successful completion of a project.Actively participate in Solution Engineering and Pre-sales activities including solutioning, estimation and drafting of proposals and contractsDriving training & development and knowledge sharing aspectsActively participate on India team growth for additional team size and new technical skills.Will be jointly responsible for operational metrics for India team.Hands-on Technical skills on:

CompetenciesPersonal:

Strong people skills, high energy and enthusiasm, integrity, and honesty; flexible, results oriented, resourceful, problem-solving ability, deal effectively with demanding situations, ability to prioritize.Leadership:

Ability to gain credibility, motivate and provide leadership; work with a diverse customer base; maintain a cheerful outlook. Provide support and guidance to more junior team members, particularly for challenging and sensitive assignments.Operations:

Ability to manage multiple projects and products. Perform task at hand in a customer friendly manner while utilizing time and resources efficiently and effectively. Utilize high level expertise to address more demanding situations, both from a technical and customer service perspective.Technical:

Ability to understand all technical components and deliver on technical solutions

Education, Experience and CertificationBachelor's degree in computer science, IT, or engineering preferred.Overall 10+ yrs experience in customer experience software spaceMinimum of 5-7 years of experience working with the ServiceNow platform.Proven experience in leading the design, development, and implementation of complex ServiceNow solutions.Technical Skills:

Expertise in JavaScript, HTML, CSS, and other web development technologies.Deep understanding of ServiceNow architecture and data model.Advanced experience with ServiceNow integration methods, including REST and SOAP APIs.In-depth knowledge of ITIL processes and best practices.Certifications:

ServiceNow Certified System Administrator (CSA) is required.ServiceNow Certified Implementation Specialist (CIS) or ServiceNow Certified Application Developer (CAD) is required.Additional ServiceNow certifications or relevant technical certifications are a plus.Experience with Customer Service Management and CCaaS.Experience with CTI and IVR integrations.Experience with Agile/Scrum methodologies.Familiarity with additional ServiceNow products and modules.Knowledge of cloud platforms and technologies.


  • Hyderabad, Telangana, India Dyooti | ServiceNow Partner Full time

    Job DescriptionReady to build something extraordinary Apply now and be part of our journeyNow Hiring: ServiceNow ArchitectLocation: Chennai | Bangalore | HyderabadWork Mode: HybridCertification: At least one CIS mainline ServiceNow certificationAvailability: Only immediate joiners can applyWhy Join UsStep into a role where innovation meets impact As a...


  • Hyderabad, Telangana, India Dyooti | ServiceNow Partner Full time

    Job DescriptionRole: ServiceNow Technical ArchitectExperience: 7+ yrsLocation: Hyderabad / Chennai / BengaluruMode of work: Hybrid / Remote.Job Description- 7+ years of experience in ITSM/CSM.- Leads a team of 3-5 company resources, in the area of expertise, to the conclusion of a project phase including mentoring junior team members in various...


  • Hyderabad, Telangana, India Dyooti | ServiceNow Partner Full time

    Company Overview:Dyooti is a leading ServiceNow Partner that specializes in delivering cutting-edge solutions to our clients. As a ServiceNow Technical Architect, you will be part of a dynamic team that shapes the future of digital transformation. Job Description:We are seeking a highly skilled ServiceNow Technical Architect to join our team. In this role,...


  • Hyderabad, Telangana, India Dyooti | ServiceNow Partner Full time

    Step into a Role where Innovation Meets Impact:As a ServiceNow Technical Architect at Dyooti, you will shape cutting-edge solutions, drive digital transformation, and lead high-impact projects in a dynamic, fast-paced environment. Our team is passionate about innovation and committed to delivering exceptional results. What You'll Do:Architect & Innovate:...


  • Hyderabad, Telangana, India Dyooti | ServiceNow Partner Full time

    About the Job:We are seeking a highly skilled ServiceNow Technical Architect to join our team. As a ServiceNow Technical Architect, you will be responsible for designing and implementing scalable and future-proof ServiceNow solutions. You will work closely with development teams to provide strategic direction and collaborate with stakeholders to translate...


  • Hyderabad, Telangana, India TTEC Digital Full time

    Position PurposeAs the Technical Architect, you will be responsible for architecting, designing and solutioning Service Now platform solutions as well as leading a team of Service Now consultants to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team members, and at times sales...


  • Hyderabad, Telangana, India TTEC Digital Full time

    About the job :Position Purpose :As the Technical Architect, you will be responsible for architecting, designing and solutioning Service Now platform solutions as well as leading a team of Service Now consultants to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team members, and...


  • Hyderabad, Telangana, India TTEC Digital Full time

    About the job :Position Purpose :As the Technical Architect, you will be responsible for architecting, designing and solutioning Service Now platform solutions as well as leading a team of Service Now consultants to deliver innovative solutions for our customers. You will need to liaison onsite delivery teams like project managers, onshore team members, and...

  • ServiceNow Architect

    2 weeks ago


    Hyderabad, Telangana, India Techila global services Full time

    About the Job :We are seeking a highly experienced and skilled ServiceNow Architect to join our team in Hyderabad. This is a hybrid role requiring on-site presence. If you possess a deep understanding of the ServiceNow platform and have a proven track record of designing and implementing complex solutions, we want to hear from you.Job Title : ServiceNow...

  • ServiceNow Architect

    3 weeks ago


    Hyderabad, Telangana, India Greenshoots HR Solution Full time

    Job Description :We are seeking a highly skilled ServiceNow Architect with a specialization in Integrations to join our dynamic team. As a ServiceNow Architect, you will be responsible for designing and leading the implementation of ServiceNow solutions, focusing on integration with other enterprise systems. You will play a crucial role in driving the...

  • ServiceNow Architect

    2 weeks ago


    Hyderabad, Telangana, India V-Soft Consulting Corporation Private Limited Full time

    Responsibilities : - Design and architect comprehensive ServiceNow solutions, including ITSM, ITOM, HRSD, and other modules, based on business requirements.- Provide technical leadership and guidance to development teams, ensuring adherence to ServiceNow best practices and coding standards.- Develop and maintain ServiceNow architecture documentation,...


  • Hyderabad, Telangana, India ServiceNow Full time

    Company OverviewServiceNow is a global market leader in providing innovative AI-enhanced technology solutions to over 8,100 customers, including 85% of the Fortune 500. Our intelligent cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better.Job DescriptionDrive daily incident management...


  • Hyderabad, Telangana, India ScaleneWorks Full time

    Job title: ServiceNow Architect Location: Chennai/Bangalore/Hyderabad Terms: Full-Time Employee Salary/rate: Special Requirements: Required to work in EST hours About us: CGI Inc. is a globally renowned information technology consulting and software development firm of Canadian origin, with its corporate headquarters situated in Montreal, Quebec, Canada. As...


  • Hyderabad, Telangana, India SELECCIÓN Consulting Full time

    ServiceNow Lead ArchitectPosition:ServiceNow Lead ArchitectExperience:10+ YearsLocation:HyderabadEmployment Type:Full-time (WFO)Notice Period:Immediate to 30 daysJob Summary:The role would be for Design and Architect ServiceNow Platform. The Architect will work very closely with Process/Lead Architects, Customer personnel, Business Analyst(s), Senior...

  • ServiceNow Architect

    3 weeks ago


    Hyderabad, Telangana, India Virtusa Full time

    ServiceNow Architect - CREQ185702 Description Requirement gathering and analysis: Work closely with clients and stakeholders to understand their business needs, gather requirements, and analyze existing processes to identify opportunities for improvement and automation using the ServiceNow platform. With overall Experience of 12 to 15 years in Service Now. ...


  • Hyderabad, Telangana, India TTEC Digital Full time

    Job DescriptionThe TTEC Digital team is seeking a highly skilled ServiceNow Technical Architect to join our organization. This role will be responsible for architecting, designing, and solutioning ServiceNow platform solutions. Additionally, the successful candidate will lead a team of ServiceNow consultants to deliver innovative solutions for our...

  • ServiceNow Architect

    3 weeks ago


    Hyderabad, Telangana, India Brainwork TechnoSolutions Pvt. Ltd Full time

    Role : ServiceNow Architect About the Role : We are seeking a highly experienced and visionary ServiceNow Architect to lead the design, development, and implementation of enterprise-wide ServiceNow solutions. The ideal candidate will possess a deep understanding of the ServiceNow platform, its capabilities, and best practices, coupled with a proven track...

  • ServiceNow Architect

    2 weeks ago


    Hyderabad, Telangana, India Brainwork TechnoSolutions Pvt. Ltd Full time

    Role : ServiceNow Architect About the Role : We are seeking a highly experienced and visionary ServiceNow Architect to lead the design, development, and implementation of enterprise-wide ServiceNow solutions. The ideal candidate will possess a deep understanding of the ServiceNow platform, its capabilities, and best practices, coupled with a proven track...


  • Hyderabad, Telangana, India ServiceNow Full time

    Company DescriptionAt ServiceNow our technology makes the world work for everyone and our people make it possible We move fast because the world can t wait and we innovate in ways no one else can for our customers and communities By joining ServiceNow you are part of an ambitious team of change makers who have a restless curiosity and a drive for...

  • ServiceNow Architect

    3 weeks ago


    Hyderabad, Telangana, India NETSACH GLOBAL Full time

    Greetings from Netsach - A Cyber Security Company.Job Summary:We are seeking a highly skilled and experienced ServiceNow Solution Architect to join our dynamic team. The ideal candidate will possess extensive knowledge of the ServiceNow platform and be capable of designing and implementing robust solutions that enhance business processes and drive...