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Technical Operations Manager

1 month ago

Bengaluru, Karnataka, India Right Advisors Private Limited Full time
Job Title: Executive – Tech Operations
Work Location: Bangalore
Qualification: Bachelor's/ Master's degree - Computer Science, Engineering, Information Technology, or a related field.
Experience: 3-6 years CTC – 5-7.5LPA
Department: Operations Role Overview: We are looking for a dynamic and results-oriented Executive - Tech Operations to bridge the gap between our developer company and clients. This role requires a blend of technical expertise, strong product management skills, and hands-on experience with IT/application projects. The ideal candidate will have a background in mobile app and website operations, with a focus on ensuring smooth backend functioning, performance evaluation, and support for B2C services.
Key Responsibilities:
• Act as the liaison between the developer company and clients to facilitate seamless communication and collaboration on tech/product initiatives.
• Provide timely updates and manage backend operations of mobile apps/websites to ensure efficient functioning and client satisfaction.

• Evaluate the technical performance of products, monitoring key metrics and ensuring optimal efficiency of vendor companies.

• Assist the Operations Manager with end-to-end product management, reporting on time spent and progress made.

• Ensure high-quality and time-efficient operations to meet client expectations and business objectives.

• Analyse and report on the technical performance of apps and websites, suggesting improvements as necessary. Requirements:

• Strong understanding of coding and development principles.

• 3-6 years of experience in managing tech operations, specifically for mobile apps/websites that serve B2C customers.

• Proficient in project management and backend operations, with the ability to troubleshoot and optimize systems.

• Experience in evaluating vendor performance, identifying opportunities for process improvements, and ensuring operational efficiency.

• Excellent communication and interpersonal skills

• Strong technical knowledge and hands-on experience with backend systems, mobile apps, and websites.

• Analytical skills to monitor tech performance, identify issues, and propose solutions.

• Ability to manage time and resources effectively to meet deadlines and quality standards.

• Proactive in identifying issues and opportunities to improve tech operations.

• Experience in B2C tech operations is highly desirable.

• Familiarity with Agile methodologies and product management tools.

• Ability to work under pressure in a fast-paced environment while maintaining quality. Why Join Us:
1. Opportunity to work in a dynamic and innovative environment.
2. Competitive salary and benefits package.
3. Room for growth and professional development.
4. Joining a team dedicated to making a positive difference in society, where you'll have the chance to pioneer innovative solutions in addressing and combating abuse.