Claims Manager
1 day ago
Position: Zonal Manager – Claims (West)Location: MumbaiEmployment Type: Full-time (Office-based with travel)Role OverviewResponsible for managing end-to-end motor claims for OEM business across the West zone, ensuring smooth coordination with all stakeholders, timely settlements, and continuous process improvement.Key ResponsibilitiesClaims Management- Oversee complete OEM motor claim lifecycle with timely and accurate closure. - Monitor TAT, documentation quality, and customer satisfaction.Stakeholder Coordination- Liaise with insurers, workshops, surveyors, OEM teams, and customers for seamless claim processing. - Ensure timely follow-ups for approvals and settlements.Performance & Review- Conduct periodic reviews with insurers and workshops, track KPIs, and implement improvements.Data & Reporting- Maintain accurate claim data and dashboards. - Prepare and present periodic claim performance reports.Training & Enablement- Train workshops, dealer staff, and internal teams on claim processes and documentation.System & Process Management- Coordinate with IT/operations for system integration and data validation. - Manage garage codes, loss codes, and rectify data discrepancies.Dispute & Escalation Handling- Manage complex or disputed claims and facilitate fair resolutions.Process Improvement- Identify gaps and recommend enhancements to improve claims efficiency.Desired Skills & Experience- Graduate/Postgraduate in Insurance, Automobile Engineering, or related field. - 8–12 years of motor claims experience (preferably OEM/Broking). - Strong knowledge of OEM processes, IRDAI guidelines, and garage operations. - Excellent communication, negotiation, and analytical skills. - Proficient in Excel and claim management systems. - Willingness to travel across the zone.
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Claims Manager
1 week ago
New Delhi, India Anand Rathi Insurance Brokers Ltd Full timeFunction PurposeThe Claims Function in our insurance broking company is designed to facilitate the efficient and accurate processing of insurance claims. This function aims to ensure timely resolution of claims, maintain client satisfaction, and uphold the credibility of the organization by adhering to ethical and legal standards. Role Purpose The purpose of...
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Claims Manager
2 weeks ago
New Delhi, India Anand Rathi Insurance Brokers Ltd Full timeFunction PurposeThe Claims Function in our insurance broking company is designed to facilitate the efficient and accurate processing of insurance claims. This function aims to ensure timely resolution of claims, maintain client satisfaction, and uphold the credibility of the organization by adhering to ethical and legal standards.Role PurposeThe purpose of...
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Claims Investigations Manager
3 weeks ago
New Delhi, India SKD HEALTH ALLIED SERVICES Full timeAbout the Company SKD Health Allied Services is a reputed organization and a pioneer in the industry of claims investigations across south India and Maharashtra, having its offices at Chennai , Bangalore , Ernakulam , Madurai, Hyderabad and PuneNeed talented, experienced doctors and para medics for the role of claims manager, who has a responsibility of...
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Claims Investigations Manager
3 weeks ago
New Delhi, India SKD HEALTH ALLIED SERVICES Full timeAbout the CompanySKD Health Allied Services is a reputed organization and a pioneer in the industry of claims investigations across south India and Maharashtra, having its offices at Chennai , Bangalore , Ernakulam , Madurai, Hyderabad and PuneNeed talented, experienced doctors and para medics for the role of claims manager, who has a responsibility of...
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Claims Manager
4 weeks ago
New Delhi, India Navi Full timeAbout the TeamThe Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications—across calls, chats, and other channels—to ensure accuracy, consistency, and compliance. The team also ensures compliance across different...
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Claims Manager
1 week ago
New Delhi, India Navi Full timeAbout the TeamThe Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications—across calls, chats, and other channels—to ensure accuracy, consistency, and compliance. The team also ensures compliance across different...
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Claims Manager
3 weeks ago
New Delhi, India Navi Full timeAbout the Team The Process Excellence team at Navi is focused on maintaining and elevating the quality of customer interactions. As the quality audit function, the team conducts regular audits of agent communications—across calls, chats, and other channels—to ensure accuracy, consistency, and compliance. The team also ensures compliance across different...
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Claims Manager
2 weeks ago
Delhi, India Anand Rathi Insurance Brokers Ltd Full timeFunction PurposeThe Claims Function in our insurance broking company is designed to facilitate the efficient and accurate processing of insurance claims. This function aims to ensure timely resolution of claims, maintain client satisfaction, and uphold the credibility of the organization by adhering to ethical and legal standards.Role PurposeThe purpose of...
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Claims Manager
2 weeks ago
delhi, India Anand Rathi Insurance Brokers Ltd Full timeFunction PurposeThe Claims Function in our insurance broking company is designed to facilitate the efficient and accurate processing of insurance claims. This function aims to ensure timely resolution of claims, maintain client satisfaction, and uphold the credibility of the organization by adhering to ethical and legal standards.Role PurposeThe purpose of...
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Claims Manager
1 week ago
Delhi, India Anand Rathi Insurance Brokers Ltd Full timeFunction PurposeThe Claims Function in our insurance broking company is designed to facilitate the efficient and accurate processing of insurance claims. This function aims to ensure timely resolution of claims, maintain client satisfaction, and uphold the credibility of the organization by adhering to ethical and legal standards.Role PurposeThe purpose of...
