IT Systems Engineer

4 weeks ago

Bengaluru, India PartnerOne Full time
As an IT Engineer, you will be responsible for maintaining the reliability, performance, and security of our IT infrastructure, systems, and services. You will collaborate with cross-functional teams to deploy, configure, and troubleshoot IT solutions that meet the organization's needs and objectives.

Tasks & Responsibilities

Infrastructure Management:

  • Manage and maintain the organization's IT infrastructure, including servers, network devices, storage systems, and virtualization platforms
  • Ensure the availability, reliability, and performance of infrastructure components through proactive monitoring and maintenance

System Administration:

  • Administer and support Windows, Linux, or other operating systems, including installation, configuration, and troubleshooting
  • Manage user accounts, permissions, and access controls to ensure security and compliance with policies

Network Management:

  • Configure and maintain network devices, including switches, routers, firewalls, and VPNs
  • Troubleshoot network connectivity issues and optimize network performance

Endpoint Management:

  • Deploy and manage endpoint devices, such as desktops, laptops, tablets, and mobile devices
  • Implement and maintain endpoint security solutions, including antivirus, encryption, and endpoint management tools

IT Support and Helpdesk:

  • Provide technical support and assistance to end-users, resolving IT-related issues and inquiries in a timely manner
  • Document support activities, solutions, and resolutions in the IT ticketing system

Backup and Disaster Recovery:

  • Implement and manage backup and disaster recovery solutions to protect critical data and ensure business continuity
  • Conduct regular backup tests and recovery drills to validate the effectiveness of the recovery process

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
  • 3 years of experience in IT engineering, system administration, or related roles
  • Proficiency in managing and troubleshooting Windows and Linux operating systems
  • Strong knowledge of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs
  • Experience with virtualization technologies such particularly Microsoft Hyper-V and VMware vSphere
  • Familiarity with cloud computing platforms, such as Azure, Racskpace, AWS and GCP
  • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues
  • Effective communication skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders
  • Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Systems Engineer (MCSE), CCNA, ITIL, IBM, MCDST, BICSI are a plus
  • Scripting experience with languages such as; powershell, Bash, Python etc
  • Experience with IAC (infrastructure as code) methodologies utilizing tools such as Terraform, Ansible, Docker etc
  • Experience working in a complex environment with a mixture of technology stacks, project and service desk work
  • Excellent written and verbal communication skills in English

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