Back Office Executive

2 weeks ago

Chandigarh, India Bhavya Enterprises Full time
Tasks

Job description

Key Responsibilities:

  • Client Communication and Management
  • Prepare professional quotations for potential and existing corporate clients
  • Draft and send clear, concise email communications
  • Manage client inquiries and provide timely responses
  • Maintain accurate client database and communication records
  • Technician Coordination
  • Search and identify qualified technicians for specific repair and maintenance tasks
  • Assign jobs to technicians based on location, expertise, and availability
  • Coordinate scheduling and logistics for service assignments
  • Track and monitor technician performance and job completion
  • Administrative and Documentation
  • Maintain detailed spreadsheets using MS Excel and Google Sheets
  • Create and update tracking documents for ongoing projects
  • Prepare weekly and monthly operational reports
  • Manage document filing and record-keeping systems
  • Operational Support
  • Handle day-to-day office administrative tasks
  • Assist in preparing invoices and tracking payment status
  • Support management with ad-hoc projects and reporting
  • Ensure smooth communication between internal teams and external stakeholders

Required Skills:

  • Advanced proficiency in MS Excel
  • Strong working knowledge of Google Sheets
  • Excellent email writing and communication skills
  • Proven ability to create professional quotations
  • Strong organizational and multitasking capabilities
  • Basic understanding of interior repair and maintenance processes
  • Problem-solving and critical thinking skills

Technical Requirements:

  • Proficiency in MS Office Suite (Excel, Word, PowerPoint)
  • Google Workspace familiarity
  • Basic data entry and spreadsheet management skills
  • CRM software experience (preferred)

Soft Skills:

  • Excellent verbal and written communication
  • Strong attention to detail
  • Ability to work independently and in a team environment
  • Professional demeanor
  • Quick learner with adaptability
Requirements

Job description

Key Responsibilities:

  • Client Communication and Management
  • Prepare professional quotations for potential and existing corporate clients
  • Draft and send clear, concise email communications
  • Manage client inquiries and provide timely responses
  • Maintain accurate client database and communication records
  • Technician Coordination
  • Search and identify qualified technicians for specific repair and maintenance tasks
  • Assign jobs to technicians based on location, expertise, and availability
  • Coordinate scheduling and logistics for service assignments
  • Track and monitor technician performance and job completion
  • Administrative and Documentation
  • Maintain detailed spreadsheets using MS Excel and Google Sheets
  • Create and update tracking documents for ongoing projects
  • Prepare weekly and monthly operational reports
  • Manage document filing and record-keeping systems
  • Operational Support
  • Handle day-to-day office administrative tasks
  • Assist in preparing invoices and tracking payment status
  • Support management with ad-hoc projects and reporting
  • Ensure smooth communication between internal teams and external stakeholders

Required Skills:

  • Advanced proficiency in MS Excel
  • Strong working knowledge of Google Sheets
  • Excellent email writing and communication skills
  • Proven ability to create professional quotations
  • Strong organizational and multitasking capabilities
  • Basic understanding of interior repair and maintenance processes
  • Problem-solving and critical thinking skills

Technical Requirements:

  • Proficiency in MS Office Suite (Excel, Word, PowerPoint)
  • Google Workspace familiarity
  • Basic data entry and spreadsheet management skills
  • CRM software experience (preferred)

Soft Skills:

  • Excellent verbal and written communication
  • Strong attention to detail
  • Ability to work independently and in a team environment
  • Professional demeanor
  • Quick learner with adaptability

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