CyberArk Support Engineer

4 weeks ago

Bengaluru, India BLS360 Full time

Job: CyberArk Operations and Support EngineerLocation: Bengaluru, IndiaType: Full-time / ContactWorkplace type: On-site, 5 days a weekAbout the RoleWe are looking for a skilled CyberArk Operations and Support Engineer to join our security team in Bengaluru. The ideal candidate will be responsible for maintaining, supporting, and optimizing CyberArk environments including Conjur, Application Access Manager (AAM), and Core Privileged Access Security  (PAS). This role requires a strong technical foundation, hands-on troubleshooting experience, and a passion for driving secure integrations across enterprise systems.Key ResponsibilitiesOperational MaintenanceMonitor and maintain CyberArk Conjur and Application Access Manager (AAM) environments.Perform routine health checks, patching, and upgrades of CyberArk infrastructure.Ensure high availability, performance, and reliability of CyberArk services.Technical Support & TroubleshootingProvide L2/L3 support for CyberArk Conjur, Application Access Manager (AAM), and Core Privileged Access Security  (PAS) platforms.Investigate and resolve incidents, service requests, and performance issues.Collaborate with engineering and security teams to escalate and resolve complex issues.Integration & OnboardingSupport onboarding of custom web applications and third-party systems.Assist in implementing and maintaining custom connectors and plugins.Ensure secure integration with enterprise applications, APIs, and databases.Documentation & Knowledge SharingMaintain accurate technical documentation and operational procedures.Share knowledge and best practices with cross-functional teams.QualificationsBachelor’s degree in Computer Science, Information Security, or related field.Hands-on experience with CyberArk Core Privileged Access Security (PAS), Conjur, and AAM.Strong understanding of identity management, privileged access management, and security best practices.Experience with PowerShell, REST APIs, or automation scripting is a plus.Excellent problem-solving and communication skills.Why Join UsWork on cutting-edge identity and access management technologies.Be part of a collaborative and innovative cybersecurity team.Opportunities for career growth and certification support in security technologies.

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