Fujitsu - Senior ServiceNow Technical Consultant - ITOM

2 days ago

Noida, India Fujitsu Full time

Role : Senior ServiceNow ITOM Technical Consultant

Work Mode : Hybrid

Shift : 2-11 PM IST

Relevant Experience : 5+ Years (specifically in ServiceNow ITOM Discovery & Service Mapping and integrating data)

Employment Type : Full-time

Job Overview :

We are seeking an experienced and highly skilled Senior ServiceNow ITOM Technical Consultant to join our team. This role is primarily focused on ServiceNow - ITOM Service Mapping, involving the crucial task of mapping data from various systems into ServiceNow, ensuring accurate information transfer, and supporting integrations. The ideal candidate will possess strong knowledge of ServiceNow modules, data transformation, and integration best practices, contributing significantly to the efficiency and accuracy of our IT service landscape.

Role and Accountabilities Mapping & CMDB Expertise :


- Design, develop, and deploy service maps, working extensively with Discovery patterns, to accurately represent IT services and their underlying infrastructure.


- Possess a strong understanding of CMDB (Configuration Management Database), its structure, and its relationship to IT Operations Management (ITOM).


Data Mapping & Integration :

- Develop and implement robust data mapping solutions to move and integrate data between ServiceNow and external systems.

- Create precise mappings between different data sources and ServiceNow objects, ensuring data integrity and consistency during migration and integrations.

- Assist in the integration of ServiceNow with external systems through middleware, APIs, and connectors.

- Work closely with development and integration teams to ensure seamless data flow between ServiceNow and other applications.

ServiceNow Configuration & Support :

- Configure and customize ServiceNow modules and workflows to meet specific business requirements.

- Support configuration changes related to mapping and data transformation requirements.

- Perform unit and integration testing to validate data flows and ensure accuracy/completeness after mapping and integration.

- Maintain comprehensive documentation of data mappings, workflows, and integrations.

- Provide ongoing support and troubleshooting for issues related to data mapping and integration.

Collaboration & Optimization :

- Work closely with business analysts, developers, and other stakeholders to understand data requirements and business processes.

- Participate in ServiceNow release planning, identifying any mapping-related changes or upgrades that might affect the platform.

- Monitor and optimize the performance of integrations and data mappings.

- Recommend improvements to streamline processes and enhance system efficiency.

Qualifications, Skills and Experience Requirements :

- Bachelor's degree with at least 7 years of ServiceNow ITOM Discovery & Service Mapping and integrating data.

- 5+ years of relevant hands-on experience specifically with ServiceNow - ITOM (CMDB, Service Mapping).

ServiceNow Integration & Scripting :

- Strong experience with ServiceNow integration tools like Integration Hub, REST APIs, SOAP, MID Server, and other integration technologies.

- Experience working with Data Transformation tools (e.g., Import Sets, Data Sources, Transform Maps).

- Proficiency in ServiceNow scripting (JavaScript) for mapping and transforming data.

Technical Knowledge :

- Knowledge of data modeling and mapping techniques in ServiceNow.

- Familiarity with SQL and querying relational databases.

- Experience with integration protocols (REST, SOAP, FTP, SFTP).

- Understanding of ITIL processes and best practices.

Skills and Certifications :
- ServiceNow Certified ITOM Discovery & Service Mapping.

- ServiceNow Certified - Application Developer.

- ITIL v3 certification.

Soft Skills :

- Excellent analytical and problem-solving skills.

- Excellent verbal and written communication skills.

- Strong presentation development and Customer Presentation skills.

- Successful teamwork experience & demonstrated leadership abilities.

(ref:hirist.tech)

  • Fujitsu - Senior ServiceNow Consultant - ITSM/GRC Module

    2 days ago

    Noida, India Fujitsu Full time

    About Us : As an Australian-born company, we have over 400 dedicated staff across Australia, New Zealand, India, Singapore, Hong Kong, and the Philippines. A multi-award-winning business, were proud to have been recognized as the Asia Pacific & Japan ServiceNow Elite Partner of the Year in 2019, 2020, 2021, 2022, and 2023. As a Fujitsu company, Enable has...

  • Fujitsu - Senior ServiceNow FSM Technical Consultant

    2 days ago

    Noida, India Fujitsu Full time

    Job Role : Senior ServiceNow FSM Technical ConsultantShift : 9 AM - 6 PMWork Mode : HybridRelevant Exp : 5+ yearsWe are looking for a skilled ServiceNow Developer with strong technical expertise and hands-on experience in designing and developing custom applications and integrations. The ideal candidate will have deep knowledge of core ServiceNow...

  • Fujitsu - Technical Consultant - ServiceNow HRSD

    2 weeks ago

    Noida, Uttar Pradesh, India Fujitsu Technology Full time

    Job Description ServiceNow HRSD Technical ConsultantPosition : ServiceNow Technical Consultant HR Service Delivery (HRSD)Experience Required : 5+ Years (ServiceNow Development & Configuration)Employment Type : are seeking a highly skilled ServiceNow HRSD Technical Consultant to join our growing team. The ideal candidate will have extensive hands-on...

  • Fujitsu - Quality Assurance Consultant - ServiceNow Platform

    2 days ago

    Noida, India Fujitsu Full time

    Company Introduction :Enable Professional Services is an award-winning Elite Partner of ServiceNow.Enable generates 100% of its revenue through the delivery of ServiceNow advisory, consulting and delivery services.With more than 250 consultants dedicated to our ServiceNow practice, Enable is the most qualified, certified and capable ServiceNow partner in the...

  • ITOM Senior Technical Consultant

    1 week ago

    Bengaluru, Hyderabad, Noida, India NTT DATA, Inc. Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    ITOM Senior Technical ConsultantNTT DATA, is looking for a Senior ServiceNow Technical Consultant who is passionate about ServiceNow and wants to continue to learn and grow with the platform every day. As a Senior ServiceNow Technical Consultant you will have direct access to some of the most accomplished individuals within the ServiceNow ecosystem. You will...

  • High Salary: Servicenow Itsm Technical Consultant 2002

    2 days ago

    Noida, Uttar Pradesh, India Fujitsu Full time

    We use cookies to offer you the best possible website experience Your cookie preferences will be stored in your browser s local storage This includes cookies necessary for the website s operation Additionally you can freely decide and change any time whether you accept cookies or choose to opt out of cookies to improve website s performance as well as...

  • Senior ServiceNow ITOM Specialist

    4 days ago

    Noida, Uttar Pradesh, India beBeeITOM Full time ₹ 12,00,000 - ₹ 25,00,000

    We are seeking a talented ServiceNow ITOM professional to join our team. The ideal candidate will have experience in designing and implementing ServiceNow solutions.Key Responsibilities:Design and Implement ServiceNow Solutions: Develop and implement ServiceNow solutions that meet the business needs of our clients.Provide Technical Expertise: Provide...

  • ServiceNow ITOM Developer

    2 weeks ago

    Bengaluru, Greater Noida, India Kyndryl Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Role & responsibilitiesITOM Implementation:Design and implement ServiceNow ITOM modules, including Discovery, Service Mapping, and Event Management, to gain comprehensive visibility into our IT environment.Configure MID Servers and integrate them with diverse network devices, servers, and applications for automated asset discovery.Define and deploy service...

  • Servicenow ITOM

    3 days ago

    Noida, India HCLTech Full time

    Job descriptionLocation - PAN IndiaExperience - 6+ yrs6+ years in ITOM ServiceNow Developer and below skills5+ years in Event Management Expertise5+ years Integrations (with Third Party & Other monitoring tools)5+ years experience implementing the workflows and APIs on event management platforms5+ years experience with Java Script, PowerShell, Python, and/or...

  • Servicenow ITOM

    2 days ago

    Noida, India HCLTech Full time

    Job description Location - PAN India Experience - 6+ yrs - 6+ years in ITOM ServiceNow Developer and below skills - 5+ years in Event Management Expertise - 5+ years Integrations (with Third Party & Other monitoring tools) - 5+ years experience implementing the workflows and APIs on event management platforms - 5+ years experience with Java Script,...