
IT Infrastructure Engineer
1 day ago
Description :Role : IT Infrastructure Engineer.Exp : 7+ yrs.Work Location : Kochi, Kerala.Primary Technology : Wireless, Firewall, Cloud.Other nice to have skills : Tools and Automation.- Design, Operations, building, implementing and supporting reliable and secure connectivity solutions for Employees and Customers, and build automation to prevent problem recurrence.- You will be responsible for network and security Incident/change/capacity management to support G10X Corporate IT Infrastructure and Customers.Responsibilities and Requirements :- 6-10 years' experience supporting network and network security technologies, Deployment of LANs, WANs, SDWAN, VPN and Wireless networks in Corporate and Enterprise environment.- Hands on experience on Firewall, Router, L2/L3 switches, Wireless, load balancers, proxies, DLP, Site to site and employee VPN, Secure access service edge (SASE) and zero trust network access (ZTNA), EDR/XDR.- Products specially Palo Alto Firewalls, Cisco Meraki Wireless, Cisco Nexus and Catalyst switches, Palo Alto Prisma, Zscaler.- In Depth knowledge of cloud technology (Azure/AWS/GCP) and DevOps.- Prior experience to work On-Prem IT Infrastructure and in Data Center Environment.- Work with Different functions, Employee experience, Network Operations and Engineering, Project and Business group, Real Estate team on the shared full stack ownership of a collection of services and/or technology areas.- Understand the end-to-end configuration, technical dependencies, and overall behavioural characteristics of production services.- Work with Hardware and Software vendors, service providers, Experience on RFI/RFP/SOW.- Excellent documentation skills to create runbook and process documents, Ability to create accurate network diagrams.- Implementation of ITIL and ITSM.- Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.- Identify opportunities to automate responses to common operational problems and requests.- Experience with IT/network automation tools, AI, Ansible, python, zero touch provisioning.- Ensure compliance, configuration and data quality levels are maintained Work with Agile team to deliver network and security solutions, Participate transition solutions successfully into customer environment.- Strong oral and written technical and interpersonal communication skills including sensitivity to user community and the importance of maintaining a positive vendor relationship.- A self-starter able to work independently but comfortable working in a team environment including 24x7 model.- The candidate should be willing to perform on-call duties after hours and on weekends, on rotation, as per the teams schedule, as well as occasional overtime activities during scheduled maintenance windows.- Full time Bachelors or advanced degree in IT, Computer Science or equivalent.Preferred Skills (optional):- CCNP/ CCIE or equivalent- Network / Security monitoring tools such as: SNMP, MTRG, Prometheus and Grafana etc.- Technical understanding and practical application of security support- Technical understanding and practical application of DevOps- Continuous Integration / Continuous Delivery & Deployment Tools- Network as Code strategy, Familiarity of IaaS/PaaS/SaaS infrastructure/environments,- Integration technologies (APIs). (ref:hirist.tech)
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