CRM Executive

2 days ago

Vadodara, India Shhivtek Industries Private Limited Full time
Company-Shhivtek Industries Private LimitedLocal Only Female Candidate applyLocation-Vadodara (Asopalav OneWest Sevasi Canal Road,Vadodara)Experience-2 to 5 YearsEmail id- Roles &* Responsibilities:*Maintain up-to-date customer database and records in the systemService Reminder call to customers as per processAnswer calls professionally to provide necessary information about products and services, and obtain details of complaints.Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions, are taken.Follow up to ensure that appropriate actions were taken on customers requests/ complaints.Escalate unresolved customer grievances or special requests to the concerned for further actions as per the escalation matrix.

Experience

2 - 5 Years

No. of Openings

2

Education

B.A, B.B.A, B.Com

Role

CRM Executive

Industry Type

IT-Hardware & Networking / IT-Software / Software Services

Gender

Female

Job Country

India

Type of Job

Full Time

Work Location Type

Work from Office

Face interview location

vadodara

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