Senior Business Analyst

3 weeks ago


Hyderabad, India Vitel Global Full time

Senior Business Analyst (7+ Years)

Location: Begumpet, Hyderabad

Timings: 12PM-9PM / 2PM-11PM


Job Description:


Ø Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

Ø Leading ongoing reviews of business processes and developing optimization strategies.

Staying up-to-date on the latest process and IT advancements to automate and modernize systems.

Ø Performing requirements analysis.

Ø Documenting and communicating the results of your efforts.

Ø Ensuring solutions meet business needs and requirements.

Ø Defining and ensuring the ticketing process is followed across the development team from a Support standpoint.

Ø Weekly reporting on the support tickets and the productivity metrics of the resources.

Ø Analysis of process reports of all the departments.

Ø Good knowledge on project management tools vis-a-vis MS Office and MS project.

Ø Experience in Agile is highly desirable.

Ø Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures.

Ø Organizing, attending and participating in stakeholder meetings.

Ø Directly reporting into the CTO of the Organization.

Ø Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.



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