KreditBee - Collection Manager - Legal Operations - LLB
3 weeks ago
Collection Manager- Legal Overview:
We are seeking a seasoned legal professional to lead the legal-collection operations for multiple secured and unsecured businesses in our portfolio. The ideal candidate will manage end-to-end legal collection processes, ensuring seamless recovery of overdue accounts through effective strategies, compliance with regulations, and cross-functional collaboration. This role will report into the Head of Collections, KreditBee.
Key Responsibilities:1. Legal Warnings and Notices:
- Oversee the generation of soft and hard dunning notices in bulk using predefined rules and templates.
- Ensure timely and accurate dispatch of digital and physical legal notices to delinquent customers.
2. Litigation and Arbitration Management:
- Identify cases suitable for arbitration or actionable under Section 138 of the Negotiable Instruments Act.
- Coordinate bulk assignment of cases to external counsel, ensuring accurate documentation and adherence to protocols.
3. Court Case Tracking and Automation:
- Utilize technology to monitor legal case progress across multiple courts, focusing on updates such as next hearing dates, judgments, and order copies.
- Implement automated systems to streamline case monitoring and reduce manual intervention.
4. Vendor Management and Cost Control:
- Manage vendor relationships with external legal counsel and service providers.
- Implement appropriate billing structures and monitor spends to ensure cost-effective operations.
5. Regulatory Compliance and Reporting:
- Ensure all legal collection processes align with RBI guidelines and NBFC regulatory frameworks.
- Maintain strict adherence to legal standards for notice formats and dispatch timelines.
- Generate detailed reports on legal collection status, case progress, and budget utilization for senior management.
6. Collection Strategy
- Develop and implement robust legal collection strategies tailored for both secured and unsecured portfolios.
- Drive recovery efforts by analyzing and categorizing delinquent accounts, implementing targeted corrective actions.
- Work closely with sales, operations, and risk teams to align recovery efforts with broader business objectives.
Qualifications and Experience:
- Bachelor's degree in Law (LLB)
- 5+ years of experience in legal operations, collections, or a similar role, preferably in the financial services or NBFC sector.
- Deep understanding of arbitration processes, Section 138 cases, and court systems in India.
- Proficiency in legal automation tools and technologies, with experience managing large-scale operations.
- Strong vendor management and negotiation skills.
Key Competencies:
- Excellent analytical, organizational, and problem-solving skills.
- High attention to detail and ability to manage high-volume portfolios.
- Strong communication and stakeholder management abilities.
- Proven ability to lead and implement process improvements.
What We Offer:
- Opportunity to work with a leading NBFC in high impact role.
- Competitive salary, performance-based incentives and professional growth opportunities.
- A collaborative and technology-driven work environment.
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