DevOps Engineer
4 days ago
Position Summary :
As a Senior Engineer on our Adoption Engineering team, you will be essential in designing, implementing, and supporting Harness reference architectures for our commercial customers.
You'll collaborate closely with cross-functional teams, including developers, technical program managers, and account teams, to ensure our customers are on boarded onto Harness within 3-4 days and can quickly realize its value.
About the role :
- Work directly with customers to plan their onboarding and adoption, addressing technical questions and coordinating with engineering to resolve any issues.
- Create and regularly update onboarding and adoption playbooks.
- Collaborate with engineering teams to escalate and track issues, ensuring timely updates for our customers.
- Manage the support queue while meeting support SLAs.
- Implement and optimize CI/CD pipelines for the continuous integration and deployment of cloud applications for customers.
About you :
- Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Began your career as a software developer, with experience in Java or Golang.
- Proven experience as a DevOps engineer.
- Strong understanding of cloud-native architectures, microservices, and containerization (Docker, Kubernetes).
- Familiarity with infrastructure-as-code tools such as Terraform or Cloud Deployment Manager.
- Experience with CI/CD concepts and tools.
- Excellent problem-solving skills and the ability to troubleshoot complex issues in a distributed environment.
Work Location :
- You will be working 3 days from the Bangalore office Hybrid.
What you will have at Harness :
- Competitive salary.
- Comprehensive healthcare benefits.
- Flexible work schedule.
- Flexible Time Off and Parental Leave.
- Monthly, quarterly, and annual social and team building events.
- Monthly internet reimbursement.
- Commuter Stipend.
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