NOC Engineer

3 weeks ago

Kolkata, India White Force Full time

Job description

Troubleshooting and Resolution: Diagnose and resolve network issues, including hardware, software, and environmental problems. Incident Management: Track, document, and report network incidents, ensuring timely resolution and root cause analysis. Network Infrastructure Management: Manage and maintain network equipment, including routers, switches, firewalls, and access points. Capacity Planning: Monitor network capacity and proactively plan for future needs. Communication and Collaboration: Communicate effectively with other IT teams, vendors, and customers to ensure smooth operations and issue resolution. Documentation: Maintain accurate and up-to-date technical documentation for the network environment. Security: Monitor network security, identify potential threats, and implement security measures.

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