Technical Trainer

1 month ago

Gurugram, India MSX International Full time

Responsibilities :


  • Planning, coordination, and execution of Technical Trainings.
  • Adaptation of existing training concepts to market specific needs.
  • Conduct Qualification Need Analysis and prepare Annual training Programmes according to training need in line with Client’s training objectives.
  • Conduct Technical Trainings for wholesale and retail employees according to the annual training programme.
  • Develop and adapt audio-visual training aids as required.
  • Creating pre and post course work for different training programmes.
  • Follow up with participants for required Pre and Post course work.
  • Organization of media, training cars and exhibits.
  • Maintain and upkeep the training facilities, models, media and equipment.
  • Training preparation – Room set-up, participant hand out, posters etc.
  • Ensuring online participant feedback within each course.
  • Reporting training measurements in terms of quality and quantity.
  • Provide inputs and recommend modifications to training modules based on post training evaluation and feedback from participants, dealers or other internal teams.
  • Incorporate personal experience for improving and adoption of training concepts
  • Participation at the Client’s trainer certification and train-the-trainer events.
  • Be up-to-date with Client and automotive industry technology.


Additional Skills :


  • Business fluent in English
  • Good knowledge of economic key data, competitors and processes at dealerships in automotive sector and the brands and products.
  • Very good training knowledge in terms of aftersales processes, systems, approaching, preparation for consulting and accessories.
  • Self-motivated with the ability to motivate others, good team player, management skills, excellent written and verbal communication / presentation skills. Smart, organized and punctual.
  • At least 4 years of experience delivering trainings for OEM (directly or through projects of training companies) Ability to conduct Training & its related tasks independently.
  • Strong methodical skills, in particular rhetoric, interaction, moderation, presentation, didactic, usage of media, concept compilation / adaption, articulateness, setting up connections, empathy, supporting of participants, group dynamic steering skills, cooperation, conflict management, open to criticism, troubleshooting, target focusing, time management and responsibility.
  • Active information collection and communication (self-learning willingness ability).
  • Good knowledge of general MS Office and PC applications (Excel, PowerPoint, Word) for presentation, report and communication purposes.
  • Willing to travel in domestic market if required.

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