Billing Specialist
2 days ago
JOB SUMMARY This position is responsible to perform billing actions and reporting activities within a regulated/de-regulated electric and gas utilities market in relation to residential/commercial invoicing. The responsible party will ensure invoices are billed in a timely, efficient manner and in accordance with contractual requirements and client policies and procedures within the SAP billing platform. The Billing agent will work and have strong knowledge of regional energy policies and regulatory compliance. The Billing agent will complete daily billing transactions and failed market transactions with excellent judgment and with limited or no direct supervision.Essential Duties and Responsibilities Resolve transactional and customer billing queries and problems generated from systems and the Exceptions Management Framework Validate the accuracy for standard and complex products in daily bill audit process, focusing on attention to detail and quality Engage analytical skills in correcting customer issues resulting from failed transactions, billing or invoicing errors Create, review, edit, and validate billing documents for accuracy and completeness Adhere to agreed Key Performance Indicators, Service Level Agreements and quality standards to maximize customer satisfaction. Submit invoices to customers via customers defined specifications Escalate un-resolvable issues to leads and supervisors promptly Ensure invoicing is done timely and accurately Review, research, and calculate adjustments to render corrected invoices Responsible for calculating and accurately invoicing customers accurately Other related duties assigned as per business needEDUCATION/EXPERIENCE The minimum education requirements are: Bachelor’s degree dependent on location or relevant work experienceThe minimum experience requirements are: 1 to 2 years of experience working, directly with customers in a problem solving, issues resolution or similar role required Experience with SAP/CRM in development or execution is preferred SKILLS AND COMPETENCIES Focuses on delivering a positive customer experience Ability to quickly acquire knowledge of new processes in order to execute accurately on customer accounts Ability to multi-task Strong organizational and time management skills - ability to organize and prioritize Strong proficiency with MS Office products; MS Word, PowerPoint, Excel, and CRM software’s.PHYSICAL/MENTAL DEMANDS AND WORKING CONDITIONS Fixed US time zone working hours with overtime flexibility Use of a PC/ shared computerIf you are interested in interview then please register on the below link: https://pages.talview.com/hcl/663/index.html?c=1d565ccAlso send you CV, current salary and expected salary details on shivangi.sh@hcltech.com
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MIS Reporting Analyst/Specialist
2 weeks ago
Guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/Specialist Department: OperationsReports To: ManagerSummary:We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making.Responsibilities:Data...
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MIS Reporting Analyst/Specialist
3 weeks ago
Guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/Specialist Department: Operations Reports To: Manager Summary: We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making. Responsibilities: -...
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MIS Reporting Analyst/Specialist
3 weeks ago
guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/Specialist Department: Operations Reports To: Manager Summary: We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making. Responsibilities:...
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MIS Reporting Analyst/Specialist
2 weeks ago
Guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/Specialist Department: Operations Reports To: Manager Summary: We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making. Responsibilities:...
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MIS Reporting Analyst/Specialist
2 weeks ago
guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/Specialist Department: Operations Reports To: Manager Summary: We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making. Responsibilities:...
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MIS Reporting Analyst/Specialist
2 weeks ago
Guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/Specialist Department: Operations Reports To: Manager Summary: We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making. Responsibilities:...
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Specialist Data Analyst
2 weeks ago
Guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/Specialist Department: Operations We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making. Data Extraction and Analysis: Gather data from...
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MIS Reporting Analyst/Specialist
2 weeks ago
Guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/SpecialistDepartment: OperationsReports To: ManagerSummary:We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making.Responsibilities:- Data...
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MIS Reporting Analyst/Specialist
2 weeks ago
Guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/SpecialistDepartment: OperationsReports To: ManagerSummary:We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making.Responsibilities:Data...
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MIS Reporting Analyst/Specialist
2 weeks ago
Guwahati, India SpeedBirdServices - Medical Billing Company Full timeJob Title: MIS Reporting Analyst/SpecialistDepartment: Operations Reports To: ManagerSummary:We're seeking a skilled MIS Reporting Analyst to collect, analyze, and present critical business data. You'll create insightful reports and dashboards, primarily using pivot tables and other Excel functions, to drive informed decision-making.Responsibilities:Data...
