Manager
9 hours ago
Basic Function: This is a business and client facing role that ensures a seamless IT Service Management, helping business growth and creating value for business and their clients through IT intervention. We also do relationship management with business client IT teams Essential Functions Client Portfolio Management – End of End owner of key accounts from IT Service delivery perspective IT Service Management and Delivery - Lead Service delivery Reviews on SLA adherence, ongoing projects with Client and Internal stakeholders. Managing Business Growth (Ramp-ups) Business Value Creation - Responsible for identifying, implementing and review of service improvement initiatives. Drive productivity improvements as per plan and control cost of operation. Driving Effectiveness of Compliance & Information Security as part of Service Delivery of client processes. – Shoulder responsibility and work with Internal Audit Teams to meet compliance requirements. Liaison with the Client to understand delivery requirements and effectively engage and communicate expectations to the Internal Teams. Major Incidents Database – Capturing of all Client processes Downtimes / Application Issues & Major Downtimes for usage in future. Primary Internal Interactions Business Leaders All Technology Sub-Functions. EXL Internal / External Audit Teams. Primary External Interactions Client Teams – especially Client Technology Teams. External Vendors – Primarily for Service Desk Management. Organizational Relationships Reports To : AVP/VP – Technology Operations Supervises : none Skills Technical Skills Good understanding of Networking, Systems, Contact Center, cloud technologies and business applications. Hands on experience in one of the technical streams An industry recognized certification like ITIL / ITSM Trained/ Certified Project management methodology Trained / Certified in either Cloud technologies, DevOps, Automation solutions Process Specific Skills Ability to interface and communicate at all levels within EXL and Client organizations. Understanding of Enterprise Business Processes, IT Process, Service Delivery is vital. Hands on with process discovery & re-engineering technologies & techniques Working knowledge of MS office, MS Project and Visio Soft skills (Desired) Good presentation and interpersonal skills. Excellent problem-solving skills in a cross functional environment Client stakeholder management Soft Skills (Minimum) Strong verbal and written communication skills Strong customer service orientation ability to connect with global customers and work with Global teams. Good listening and consultative skills. Education Requirements Graduate, Preference for B.E. / B.Tech with industry recognized certifications like ITIL/ ITSM, PMP, Prince2, Cisco, Microsoft Work Experience Requirements Minimum 8 – 12 years in managing IT service delivery of large client relationship (800+Seats) Willingness to work in a 24 x 7 environment.
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Manager
6 days ago
Meerut Division, India Denave Full timeWhat You'll Do: - Develop innovative concepts for brand activations and events that WOW! - Craft compelling storytelling narratives that resonate with our audience & client's problem statement. - Ideate and strategize for new campaigns, on-ground activations - Create impactful PPTs that showcase your ideas with flair What We're Looking For: - Strong creative...
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Manager Supply Chain Management
2 weeks ago
Meerut Division, India IndiGrid Full timeRole Title - Manager – Supply Chain Management (Solar Procurement) Location - Noida Role Summary - Role holder will anchor the strategic & operational sourcing for Solar, Bid Support, contract management and supplier management. Working with (supplement with org structure) General Manager - Supply Chain Management Asset Management team, vendors / partners...
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Project Manager
2 days ago
Meerut Division, India Infopro Learning, Inc Full timeProject Manager – Learning Solutions As a Project Manager at Infopro Learning , you will play a pivotal role in leading the full project lifecycle — ensuring delivery excellence in quality, cost, and timelines . You will manage client engagements end-to-end, drive operational efficiency, and contribute to account growth and repeat business . This role...
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Procurement Manager
2 days ago
Meerut Division, India Hire Wings Full timeCompany Description Hire Wings is driven by professionals passionate about recruitment, with over a decade of experience in human resources across diverse organizations. The team is dedicated to connecting talent with the right opportunities and fostering collaborative work environments. Role Description This is a full-time, on-site role for a Procurement...
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Network Manager
2 weeks ago
Meerut Division, India Republic World Full timePosition: Network Manager Experience Required: 5 years - 10 years Location - Noida Department: IT Job Summary: We are seeking an experienced Network Manager to oversee and manage the organization’s network infrastructure. The ideal candidate will have strong hands-on experience in network security, FortiGate firewall management and overall network...
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Project Manager
2 days ago
Meerut Division, India Foreignerds Inc. Full time💼 We’re Hiring: Project Manager – IT & Digital Marketing Services 📍 Location: Noida (Hybrid)🕓 Experience: 3–4 years 💰 CTC: ₹4,00,000 – ₹6,00,000 per annum 🚀 Start Date: Immediate Remote StacX Solutions Pvt. Ltd. (part of Foreignerds Inc. ) is looking for an enthusiastic and detail-oriented Project Manager to join our growing team....
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Account Manager
2 weeks ago
Meerut Division, India Valentis Cancer Hospital Full timeCompany Description We suggest you enter details here. Role Description This is a full-time on-site role for an Account Manager at Valentis Cancer Hospital located in Meerut. The Account Manager will be responsible for maintaining and enhancing relationships with clients, managing client accounts, analyzing and resolving client issues, and coordinating with...
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Program Manager
6 days ago
Meerut Division, India PW (PhysicsWallah) Full timePosition: Program Manager – Academic Excellence Team Department: Academics Location: Noida Type: Full-time About the Role: We are looking for a proactive and data-driven Program Manager to join our Academic Excellence Team . The ideal candidate will play a pivotal role in enhancing academic operations, faculty growth, and overall learning outcomes. This...
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Manager - Research
1 week ago
Meerut Division, India Sambodhi Research and Communications Pvt. Ltd. Full timeAbout us Sambodhi Research and Communications helps create high-impact knowledge and catalyze accountability in the public domain through its project management and monitoring and evaluation solutions. At Sambodhi, we offer objective, evidence-based support to implementers, government, donors, and corporates. Over the past decade, we have emerged as a...
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Strategy Manager
2 weeks ago
Meerut Division, India PW (PhysicsWallah) Full timeHiring: Strategy Associate Manager | PW MedEd Location: Work From Office – Noida, Sector 62 Company: Physics Wallah (PW MedEd) Are you an MBBS or BDS graduate passionate about improving how future doctors learn and succeed? PW MedEd is looking for a Strategy Associate Manager to join our growing team and help shape the next generation of medical education....
