Guest Relations Manager

3 weeks ago

New Delhi, India ALYF Full time

Position Title: Real Estate Rental Manager/ GRE/GRM Location: Goa Salary : 3-5 lacs P.A Reports To: General Manager Department: OperationsGuest Experience. · Handling of guests from check-in to check-out. · Ensuring that the testimonial is obtained · Ensuring that standards are maintained.Operational responsibility · Which will be covering both the Housekeeping Aspect and the maintenance. · Ensuring that all necessary documents are maintained (managing inventory both of linen and furniture- monthly) · SOP to be implementedFinancial Management. · Oversee billing and payment process. · Cost to be monitored. · Guest supplies and cleaning supplies to be controlled and necessary documents for record to be maintained.Training. · Training and ensuring all relevant documents are maintained

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