Support ociate- Malayalam
1 month ago
This is a remote position.
We are looking for a dedicated and proactive Support Specialist with proficiency in both Malayalam and English. The ideal candidate will be responsible for lead validation managing influencer appointment calls and providing online and oncall support especially on holidays. This role also involves database management and market research to stay updated on competitors and current market trends.Requirements
Key Responsibilities:
Lead Validation: Handle inbound and outbound calls for lead validation ensuring accurate information and followups.
Influencer Appointment Coordination: Make appointment calls to influencers ensuring schedules are efficiently managed.
Service Support: Provide online and oncall support particularly during holidays to resolve customer issues in a timely manner.
Database Management: Maintain update and manage databases for accurate records of customer interactions leads and appointments.
Market Research: Conduct online research on competitors and stay updated on current market trends to provide insights for business improvement.
Preferred Qualifications:
Languages: Fluency in Malayalam and English is mandatory.
Experience:
Experience in a support or customer service role is a plus.
Prior experience with CRM tools is an advantage.
Ss:
Strong communication and interpersonal ss.
Ability to handle multiple tasks and prioritize effectively.
Attention to detail and excellent organizational ss.
Benefits
- Enjoy the flexibility of working from home allowing for better worklife balance.
- Opportunities to grow within the company based on performance.
- Be part of a collaborative and dynamic work environment.
- Incentives based on Performance.
Key Responsibilities: Lead Validation: Handle inbound and outbound calls for lead validation, ensuring accurate information and follow-ups. Influencer Appointment Coordination: Make appointment calls to influencers, ensuring schedules are efficiently managed. Service Support: Provide online and on-call support, particularly during holidays, to resolve customer issues in a timely manner. Database Management: Maintain, update, and manage databases for accurate records of customer interactions, leads, and appointments. Market Research: Conduct online research on competitors and stay updated on current market trends to provide insights for business improvement. Preferred Qualifications: Languages: Fluency in Malayalam and English is mandatory. Experience: Experience in a support or customer service role is a plus. Prior experience with CRM tools is an advantage. Ss: Strong communication and interpersonal ss. Ability to handle multiple tasks and prioritize effectively. Attention to detail and excellent organizational ss.
-
Support ociate- Malayalam
4 weeks ago
kochi, India Futurehook Full timeThis is a remote position. We are looking for a dedicated and proactive Support Specialist with proficiency in both Malayalam and English. The ideal candidate will be responsible for lead validation managing influencer appointment calls and providing online and oncall support especially on holidays. This role also involves database management and market...
-
Support ociate- Malayalam
2 weeks ago
kochi, India Futurehook Full timeThis is a remote position. We are looking for a dedicated and proactive Support Specialist with proficiency in both Malayalam and English. The ideal candidate will be responsible for lead validation managing influencer appointment calls and providing online and oncall support especially on holidays. This role also involves database management and market...
-
Support ociate- Malayalam
1 month ago
Kochi, India Futurehook Full timeThis is a remote position. We are looking for a dedicatedand proactive Support Specialist with proficiency in both Malayalamand English. The ideal candidate will be responsible for leadvalidation managing influencer appointment calls and providingonline and oncall support especially on holidays. This role alsoinvolves database management and market research...
-
Malayalam Teacher
5 months ago
Kochi, Kerala, India Exam Point - E-Learning APP Full time**Job Title: Malayalam Teacher SCERT** **Job Overview**: **Responsibilities**: - **Conduct Online Classes**: - Plan and deliver engaging and comprehensive online classes for Malayalam for 11th and 12th-grade students. - Ensure adherence to the SCERT incorporating relevant and up-to-date educational materials. - **Live Sessions**: - Be available for live...
-
Customer Support Associate
5 months ago
Kochi, India Cocoa Cloud LLP Full time**CUSTOMER SUPPORT EXECUTIVE** **WORK FROM HOME JOB** SHOULD HAVE FLUENCY IN HINDI AND MALAYALAM GOOD COMMUNICATION SKILLSQUALIFICATION PLUS TWO,GRADUATES,POST GRADUATESADUATES,POST GRADUATES. PROCESS: LOGISTICS FRESHERS AND EXPERINCE CANDIDATES CAN **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 per month **Benefits**: -...
-
Product Advisor
5 months ago
Kochi, India Child Support Foundation Full timeDesignation: - Product Advisor Qualification: - PUC Experience: - Minimum 6 Months experinece Languages: - English and Malayalam Salary: - 17,000/- + Incentives Location: - 3rd Floor ,Jos Annexe Building ,Mahatma Gandhi Road near Jos Junction Marine Drive ,Erankulam ,Kochi ,Kerala -682001 **Salary**: ₹17,000.00 per month Supplemental pay...
-
Customer Support Executive
5 months ago
Kochi, India Recbots Full timeCustomer support executive for banking domain (voice process) will be working with both inbound and outbound calls. Handle calls from customers through toll free number. Experience: 0 - 1 years Location: Kalamassery, Kochi Language: Malayalam and English with Hindi mandatory Notice: Immediate **Job Types**: Full-time, Regular / Permanent **Salary**:...
-
Junior Copy Writer
5 months ago
Kochi, India Inboon Media Thought Shop Pvt Ltd Full timeWe are currently searching for a Junior Copywriter who is excels in English and Malayalam language. You should be prepared in providing assistance in creative processes such as visual element selection process, content creation and other works associated with it. To be a successful copywriter, you should have exceptional writing and research skills and the...
-
Customer Support Executive
5 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Support Executive
5 months ago
Kochi, Kerala, India tripuntold Full time**Position**: Support Executive **Company**: TRIPUNTOLD PRIVATE LIMITED **Location**: Work From Home **Job Type**: Full-time - Assist business partners in integrating with our platform. - Provide excellent customer support for travel planning, packages, and advice. - Shifts: 10:00 AM - 07:00 PM, 5 days a week with 2 days off. - Work Mode: Work From Home. -...
-
Customer Support Associate
5 months ago
Kochi, India Kolo Full timeAs a Customer Support Associate, you will be required to: 2. Engaging and assisting customers such as home renovators, service providers, and manufacturers on a daily basis via various communication channels. 3. This is a hybrid customer service model that will give you exposure to the best of inside sales and customer support. 4. Communicating with and...
-
Support Executive
1 month ago
Kochi, Kerala, India tripuntold Full time**Position**: Support Executive **Company**: TRIPUNTOLD PRIVATE LIMITED **Location**: Work From Home **Job Type**: Full-time - Assist business partners in integrating with our platform. - Provide excellent customer support for travel planning, packages, and advice. - Shifts: 10:00 AM - 10:00 PM, 4 days a week with 3 days off. - Work Mode: Work From Home. -...
-
Support Executive
5 months ago
Kochi, Kerala, India tripuntold Full timePosition**:Support Executive** Company**:tripuntold Private Limited** Location**:Work From Home** Job Type**:Full-time** - Help customers with travel planning, packages, travel advice and info. - Help business partners to integrate with our platform. - Shifts: 10:00 AM - 10:00 PM. 4 Days Working in a Week. 3 Days Off. - Work Mode: Work From Home. - Excellent...
-
Malayalam to Hindi Translator and Proof Readers
5 months ago
Kochi, Kerala, India DGYTAL Full timeTasks For several upcoming, high-scale projects, we are looking to hire remotely, experienced Native Malayalam to Hindi Translators and Proofreaders with experience. **Requirements**: what is required? - Flawless writing skills with zero tolerance for mistakes or sloppy quality; - Ability to commit and strictly follow deadlines as they are crucial for all...
-
Client Support Executive
5 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeLooking for experienced female graduates for the position of Client Support Executive for our advertising company. **Responsibilities** - Build relationships with prospective clients. - Resolving customer complaints brought to your attention. - Maintain consistent contact with existing clients. - Track metrics to ensure targets are hit. - Maintaining a...
-
Implementation Support Executive
1 month ago
Kakkanad, Kochi, Kerala, India Ndimensionz Solutions Pvt. Ltd Full time**Roles and Responsibilities**: - Technical support: Providing technical support to internal teams and external clients. This can include troubleshooting problems, diagnosing software faults, and solving technical issues. - Documentation: Documenting internal procedures and maintaining technical documents and procedures. - Training: Providing regular and...
-
Customer Support Executive
5 months ago
Kochi, India Black and White Creations Pvt.Ltd Full timeWe are looking for a qualified Female Customer Support Executive for our advertising company to offer excellent customer service and after-sales support. To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring...
-
Customer Support Executive(Female), 0-1yrs Exp
5 months ago
Kochi, India Affable Management Services Full timePosition: Customer Support Executive(Female) Location: Kochi Educational Qualification: Any graduate Excellent communication and problem-solving skills. Empathy and a customer-centric mindset. Communication and language skills in English, Malayalam, and Hindi. Experience is not mandatory. **Salary**: ₹15,000.00 - ₹28,595.30 per month Schedule: -...
-
Customer Support
5 months ago
Kochi, India Impetuson Full timeHi, He or she should know english, hindi, Tamil and Malayalam **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹17,000.00 per month **Benefits**: - Cell phone reimbursement - Food provided - Health insurance Schedule: - Day shift - Monday to Friday Supplemental pay types: - Commission pay - Performance bonus - Quarterly...
-
Client Support Executive
5 months ago
Kochi, Kerala, India Black and White Creations Pvt.Ltd Full timeLooking for experienced female graduates for the position of Client Support Executive for our advertising company. **Responsibilities** - Build relationships with prospective clients. - Resolving customer complaints brought to your attention. - Maintain consistent contact with existing clients. - Track metrics to ensure targets are hit. - Maintaining a...