Head of Operations
1 week ago
The Opportunity:RK Group in collaboration with a leading global footwear brand is setting up a new venture to run e-commerce operations for the brand. For the same, we are looking to hire an experiencedHead of Operations . The ideal candidate will be responsible for overseeing supply chain management, logistics, order fulfilment, ensuring operational efficiency and customer delight.Key Responsibilities: Managing supply chain and warehouse operations: Oversee end-to-end e-commerce operations, including warehouse operations, supply chain management, logistics; and ensure pick-up and delivery as per SOP/ SLAs. In coordination with merchandising and inventory control finance teams, maintain optimal stock levels. Manage operations within the budget allocated via effective resource allocation and cost-efficient strategies. Regularly review the performance of 3PL warehousing and logistics partners. Handling returns and claims: Manage and streamline returns processes, ensuring returned goods are processed accurately and efficiently. Coordinate with marketplaces and 3PL partners to expedite claims resolution. Maintain proper documentation for claims processing. Escalate unresolved cases for faster resolution. Process optimization and reporting: Develop workflows, SOPs and TAT for order fulfilment. Ensure minimum deviation from SOPs. Supervise warehouse operations: implement layout and storage systems for efficient warehouse operations. Ensure seamless coordination between WMS/ OMS, ERP and e-commerce platforms for end-to-end visibility. Analyse operational KPIs (fulfilment time, return rates, etc.) and drive continuous improvement. Prepare operational reports covering metrics like order fulfilment rate, claims resolution rate, etc. Ensuring compliance: Maintain proper documentation for the warehouse and in bound/ out bound stocks. Ensure compliance with relevant laws (such as labour laws) and safety regulations. Ensure on-time audit completion.Qualifications and Experience: Bachelor’s or Master’s degree in business, supply chain management, operations or related fields. At least 10 years of experience in e-commerce operations (including managing warehouse operations, working with 3PL logistics providers). Experience in fashion related categories is preferred. Strong understanding of tools and technologies required in supply chain/ warehousing (such as warehouse management systems (WMS) and order management systems (OMS)). Must have proven experience in managing marketplace claims. In depth knowledge of key compliances related to warehouse management (such as labour laws). Must have strong communication, decision making and negotiation skills. Should be able to lead a team of front end and back end operations (5 to 10 executives/ managers).Location:Bangalore, with travel as required.Reporting to:Chief Executive Officer.Compensation:Competitive and commensurate with experience. For the right candidate, compensation is not a constraint.
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Head of Operations
3 weeks ago
New Delhi, India Biotechnology Company Full timeHi,We are seeking a strategic, results-driven Head of Operations to oversee and optimize day-to-day operations and long-term organizational planning.Role: Head of OperationsWork Location: Electronic City, BangaloreRequired Skills / ExperiencePhD in Life Science or related discipline with 8 to 12 years of experience in R&D management, product development, lab...
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Head of Operations
3 weeks ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full timeRecruiting for a Scheduled commercial BankJOB DESCRIPTION Location: Head Office – Thrissur ( Kerala ) Industry: Banking Employment Type: Full-time Experience Level: Experience-25 Yrs. Senior Leadership within 60 years can also apply. Qualification-Any PGRole – Head OperationsRole Overview The Head of Operations – oversee end-to-end branch operational...
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Head of Operations
2 weeks ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full timeNB: Recruiting for a Scheduled commercial BankJOB DESCRIPTION Role – Head Operations Role Overview The Head of Operations – oversee end-to-end branch operational activities for all branch banking products, ensuring efficient process execution, regulatory compliance, and exceptional customer service. This role requires strategic oversight, operational...
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Head of Operations
2 weeks ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full time"Recruiting for a Scheduled commercial Bank"JOB DESCRIPTION Location: Thrissur Industry: Banking Experience Level: Experience-25 YrsRole – Head OperationsRole Overview The Head of Operations – oversee end-to-end branch operational activities for all branch banking products, ensuring efficient process execution, regulatory compliance, and exceptional...
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Head of Operations
1 week ago
New Delhi, India GramPro Business Services Pvt. Ltd. Full timeNB "Recruiting for a Scheduled commercial Bank"JOB DESCRIPTION Location: Thrissur Industry: Banking Experience Level: Experience-25 YrsRole – Head OperationsRole Overview The Head of Operations – oversee end-to-end branch operational activities for all branch banking products, ensuring efficient process execution, regulatory compliance, and exceptional...
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Head of Operations
4 weeks ago
New Delhi, India Biotechnology Company Full timeHi,We are seeking a strategic, results-drivenHead of Operationsto oversee and optimize day-to-day operations and long-term organizational planning.Role : Head of OperationsWork Location:Electronic City, BangaloreRequired Skills / ExperiencePhD in Life Science or related discipline with 8 to 12 years of experience in R&D management, product development, lab...
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Head of Operations
1 week ago
New Delhi, India HOTEL POLO TOWERS GROUP Full timeThe Head of Operations is a senior leadership role responsible for overseeing the day-to-day operations of a group of hotels. This position ensures that the properties within the portfolio are running smoothly, efficiently, and profitably while maintaining high standards of guest satisfaction.Key Responsibilities:- Operational Management:- Supervise all...
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Head of Operations
5 days ago
New Delhi, India Aarvi Encon Full timeGreetings from Aarvi Encon Limited.We are looking for aHead of OperationsforJamnagarlocation.*Minimum Required Experience: 20 Years*Job DescriptionThe Head of Operations – CMC is responsible and accountable for all aspects associated with the management, of day-to-day operations for the Plant Services which includes primarily CMC contract, all shutdowns,...
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Head of Operations
1 week ago
New Delhi, India ACG World Full timeRole PurposeACG Sports is looking to hire Head of Operations to build and lead a best-in-class player and people experience across the league and HPC. This role ensures our athletes and corporate staff operate in an environment of trust, care, discipline, and professionalism while overseeing the physical infrastructure and services that support high...
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Head Of Operations
2 weeks ago
New Delhi, India Whatjobs IN C2 Full timeKey Roles and Responsibilities of the Head of Operations – PPI 1. Prepaid Product Operations Oversee end-to-end lifecycle of prepaid instruments (issuance, usage, expiry, recharge). Manage operational workflows for open-loop, semi-closed, and closed-loop
