Business Support Role

3 weeks ago


Pune, Maharashtra, India Entrata Full time

- Effectively managing the expense review/facilitation process and handling escalations for Americas expense Hub

- Collaborate with Onshore regional lead and Assistant Manager on the expense facilitator program

- Plan and allocate resources to effectively staff and accomplish the work to meet productivity and quality goals

- Identifies ways to improve processes/procedures to enhance quality and/or productivity

- Providing adequate support and guidance for the team on expense policies & procedures and navigating across systems i.e. Concur, Yonyou, smart Approval, etc.

- Focus on Performance Management

- Priorities setting and Career development

- Identify and communicate opportunities for relevant skill development

- Support New Joiner trainings

Required qualifications, capabilities, and skills:

- Detail oriented with strong organizational skills and ability to multi- task

- Strong interpersonal, coaching and conflict resolution skills

- Highly effective in communicating with colleagues at all levels across the organization

- A self-starter who consistently strives for excellence in both people and process management

- Foster a collaborative and inclusive environment that supports growth and development

- Analyze and Identify process efficiencies

- Technical Proficiency across Excel, PowerPoint, Word, Access

- Demonstrates leadership skills to steer the team towards a common goal

Preferred qualifications, capabilities, and skills:

- People management experience

(ref:iimjobs.com)
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