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Food & Beverage Supervisor - Crowne Plaza Kochi

3 months ago

Ernakulam, India Crowne Plaza Kochi Full time

Duties And Responsibilities

As F&B Supervisor, I will assume full responsibility for the efficient operation in the following:

  • Review bookings and plan for the smooth department operation during shift.
  • Ensure F&B area is checked prior opening to guests and ensure all area is clean, properly equipped and in a high standard of maintenance.
  • Handle guest feedbacks, inquiries, and comments.
  • Assist in scheduling, training and providing feedback to F&B Host.
  • Supervise the F&B Host’s team.
  • Work with an empathetic attitude.
  • Ensure the prompt and efficient service required by standards.
  • Ensure all mis-en-place for restaurant service is correctly prepared prior to opening hour of service.
  • Have a good knowledge of all outlet menus (food and wine) and F&B day to day activities.
  • Have good knowledge of all F&B outlets opening hours.
  • Knowledge on menu prices and suggesting upselling when necessary.
  • Ensure all equipment of the department is kept clean and in good working condition.

Qualifications

To execute the position of F&B Supervisor, I must have the required qualifications, technical skills and experience in a similar role in luxury hotels with proven results and includes the following:

  • High school diploma or equivalent and at least 2-4 years restaurant experience in a full-service outlet or similar setting. Hospitality diploma/degree from a recognized hospitality school is preferred.
  • Fluent in English; I understand that additional languages are preferred.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.