Client Account Manager

1 week ago


Gurugram, India Mygate Full time

Job Title: Client Account Manager (ERP)

Requirement: 2-4 years

Location: Gurugram


About the Role:

We are seeking dynamic and motivated Client Account Managers (ERP) to handle client relationships, drive product adoption, and ensure smooth operations. You will act as a single point of contact (POC) for Mygate clients, focusing on upselling, deployment, and account management to deliver an exceptional client experience. This role offers an exciting opportunity to work closely with clients and contribute to Mygate’s rapid growth.


Key Responsibilities:

1. Client Relationship Management:

○ Act as the single point of contact for Mygate clients across the assigned city.

○ Build strong relationships with clients, ensuring they have a seamless experience with the

platform.

○ Regularly share updates to keep clients informed about activities and initiatives.

2. Product Adoption:

○ Ensure high app download percentages in societies (apartments and villa communities)

under your purview.

○ Provide product demos tailored to client needs to increase engagement and adoption.

3. Upselling & Revenue Growth:

○ Identify opportunities to upsell Mygate’s ERP solutions to existing clients.

○ Present and pitch additional features and services to drive client satisfaction and revenue

growth.

4. Deployment & Support:

○ Oversee and execute deployments for closed deals, ensuring a smooth transition for

clients.

○ Address all client queries promptly and provide the required support to maintain high

satisfaction levels.

5. Training & Coordination:

○ Schedule and conduct meetings and training sessions with staff, clients, and other

stakeholders to maximize platform utilization.

○ Coordinate with internal teams, including managers and supervisors, to achieve client

goals.

6. Operational Oversight:

○ Observe and analyze client operations, providing actionable insights and suggestions for

improvement.

○ Maintain practical knowledge of tools like MS Office to support operational efficiency.


Key Requirements:

1. Skills & Experience:

○ Strong communication skills in English, both written and verbal.

○ Prior experience in client-facing roles such as Sales, Key Account Management, or

Customer Success.

○ Practical knowledge of MS Office is mandatory. Knowledge on Tally is a plus

○ Accounting knowledge, especially in managing society accounts, raising invoices, and

handling expenses, is a plus.

2. Work Environment:

○ Passion for working in a fast-growing startup and embracing a dynamic work culture.

○ Willingness to hustle and go beyond a traditional 9-to-5 job to meet client expectations.

3. Travel Requirements:

○ Willingness to travel locally to meet clients as and when necessary.

4. Preferred Experience:

○ Background in high-growth startups or experience in a similar industry is advantageous.

○ Familiarity with society operations (e.g., handling accounts for apartments or villa

communities).


About Mygate:

Sparked by the idea that technology can make security more effective, Mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security protocol, would solve many of everyday life's nagging problems. Eight years in, we continue to hone our craft as pioneers of technology that enhances living experience.


What’s in it for you?

At Mygate you have the opportunity to-

• Work in a setting that encourages collaboration and trust, enabling you to put your ideas into action

• Be a member of an effective team where everyone's input counts.

• Have flexible working hours and learning & development opportunities.


Our Values:

Innovation | Speed | Excellence | Customer Obsession | Confidentiality | Collaboration | Frugality



  • Gurugram, India Mygate Full time

    Job Title: Client Account Manager (ERP)Requirement: 2-4 yearsLocation: GurugramAbout the Role:We are seeking dynamic and motivated Client Account Managers (ERP) to handle client relationships, drive product adoption, and ensure smooth operations. You will act as a single point of contact (POC) for Mygate clients, focusing on upselling, deployment, and...


  • Gurugram, India Mygate Full time

    Job Title: Client Account Manager (ERP) Requirement: 2-4 years Location: Gurugram About the Role: We are seeking dynamic and motivated Client Account Managers (ERP) to handle client relationships, drive product adoption, and ensure smooth operations. You will act as a single point of contact (POC) for Mygate clients, focusing on upselling, deployment, and...


  • Gurugram, India Mygate Full time

    Job Title: Client Account Manager (ERP)Location: GurgaonWorking Days - Tuesday to Sunday (6 days) Sat & Sun- Field visitsAbout mygate: Sparked by the idea that technology can make security more effective, mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security protocol, would solve...


  • Gurugram, India Mygate Full time

    Job Title: Client Account Manager (ERP) Location: Gurgaon Working Days - Tuesday to Sunday (6 days) Sat & Sun- Field visits About mygate: Sparked by the idea that technology can make security more effective, mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security protocol,...


  • Gurugram, India Cog Culture Full time

    Role Name: Client ServicingSummary: From storyboards to sales drives Client Servicing is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution. Client Servicing is often the clients’ primary point of contact and ensures client satisfaction with the organization's product or...


  • Gurugram, India Cog Culture Full time

    Role Name: Client Servicing Summary: From storyboards to sales drives Client Servicing is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution. Client Servicing is often the clients’ primary point of contact and ensures client satisfaction with the organization's product or...


  • Gurugram, India Mygate Full time

    Job Title: Senior Client Account Manager (ERP) Location: GurgaonWorking Days - Tuesday to Sunday (6 days) Sat & Sun- Field visitsAbout mygate: Sparked by the idea that technology can make security more effective, mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security protocol,...


  • Gurugram, India Mygate Full time

    Job Title: Senior Client Account Manager (ERP) Location: GurgaonWorking Days - Tuesday to Sunday (6 days) Sat & Sun- Field visitsAbout mygate: Sparked by the idea that technology can make security more effective, mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security protocol,...


  • Gurugram, India Mygate Full time

    Job Title: Senior Client Account Manager (ERP) Location: Gurgaon Working Days - Tuesday to Sunday (6 days) Sat & Sun- Field visits About mygate: Sparked by the idea that technology can make security more effective, mygate began its journey in early 2016. The idea swelled into a product of many innovations that, in addition to a stronger security...


  • gurugram, India Mygate Full time

    Job Title: Client Account Manager (ERP) Requirement: 2-4 years Location: Gurugram About the Role: We are seeking dynamic and motivated Client Account Managers (ERP) to handle client relationships, drive product adoption, and ensure smooth operations. You will act as a single point of contact (POC) for Mygate clients, focusing on upselling, deployment, and...


  • gurugram, India Mygate Full time

    Job Title: Client Account Manager (ERP)Requirement: 2-4 yearsLocation: GurugramAbout the Role:We are seeking dynamic and motivated Client Account Managers (ERP) to handle client relationships, drive product adoption, and ensure smooth operations. You will act as a single point of contact (POC) for Mygate clients, focusing on upselling, deployment, and...


  • gurugram, India Mygate Full time

    Job Title: Client Account Manager (ERP) Requirement: 2-4 years Location: Gurugram About the Role: We are seeking dynamic and motivated Client Account Managers (ERP) to handle client relationships, drive product adoption, and ensure smooth operations. You will act as a single point of contact (POC) for Mygate clients, focusing on upselling, deployment, and...


  • gurugram, India Client Associates Full time

    About us: Client Associates (CA) is India’s first and largest “Multi Family Office Firm” founded by Senior Private Bankers to provide a professional platform of Private Wealth Management services in India. Today Client Associates is recognized by private clients and the industry at large as not only the Pioneers of Family Office in India but also as...

  • Client Manager

    4 weeks ago


    Gurugram, India NTT DATA Full time

    Job Description Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.Your day at NTT...

  • Cog Culture

    7 days ago


    Gurugram, India Cog Culture Full time

    Role Name: Client Servicing.- Summary: From storyboards to sales drives Client Servicing is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution.- Client Servicing is often the clients' primary point of contact and ensures client satisfaction with the organization's...


  • gurugram, India Cog Culture Full time

    Role Name: Client Servicing Summary: From storyboards to sales drives Client Servicing is responsible to support the Corporate Sales Team or Business Development teams in servicing accounts as soon as it comes to execution. Client Servicing is often the clients’ primary point of contact and ensures client satisfaction with the organization's product or...

  • Senior Client Manager

    3 months ago


    Gurugram, India NTT Full time

    JOB DESCRIPTION Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at...


  • gurugram, India ARA's Global Consulting Client Full time

    About The Company: Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across more than 40 industries, they offer Strategy and Consulting, Technology and Operations Services - all powered by the world’s largest network of Advanced Technology...


  • gurugram, India VMock Full time

    CANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY! Job Title: Client Success Manager About the Company VMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+...


  • Gurugram, India VMock Full time

    CANDIDATES FROM TIER 1 B-SCHOOLS SHOULD ONLY APPLY!Job Title: Client Success ManagerAbout the CompanyVMock aims to empower students and professionals along the various phases of their career journey leveraging the power of artificial intelligence. The VMock platform delivers personalized career guidance to job seekers across the world. Over 200+ leading...