Air and Ocean Import Specialist
2 days ago
We at D.B. Group are looking for an Air and Ocean Import Operations Specialist to join our back office - RDC(Remote Data Center) team based in Chennai, to support the U.S. operations.We are seeking a proactive and detail-oriented individual who is passionate about delivering outstanding customer service. The ideal candidate should have strong experience in end-to-end Air and Ocean Import Operations and possess excellent customer service skills. This role involves managing day-to-day operations, monitoring the status of all import shipments, ensuring service delivery that consistently exceeds customer expectations.If you are customer-focused, organized, and thrive in a fast-paced logistics environment and ready to work in US shift time, we would love to hear from you.Job Responsibilities:- Manage day-to-day operational activities including handling customer inquiries, processing orders, tracking shipments, and resolving issues effectively. - Coordinate with overseas offices/agents for approvals and to ensure smooth shipment movements. - Ensure accuracy and completeness of information shared with customers. - Liaise with vendors, customers, and stakeholders to ensure timely and efficient delivery of shipments. - Prepare and review all necessary shipping documents such as Manifests, Delivery Orders, and related paperwork. - Monitor shipment progress and provide timely updates to customers. - Deliver excellent customer service by responding promptly to inquiries and addressing complaints with professionalism. - Oversee vendor invoicing and ensure timely billing to customers and overseas offices. - Maintain accurate records of all operational transactions, including orders, shipments, and billing. - Collaborate with internal departments to ensure seamless coordination and workflow across functions. - Ensure compliance with applicable international trade regulations and company policies. - Identify opportunities to streamline processes and implement best practices to improve efficiency in operations and customer service.Requirements:- Minimum 6 years of experience in Air and Ocean freight forwarding or logistics preferred - Strong communication skills (written and verbal in English) - Ability to work in a fast-paced, detail-oriented environment - Willingness to work late shifts aligned with U.S. operations - Proficient in MS Office (Excel, Outlook) and freight-related systems - Team player with a problem-solving mindsetPreferred:- Prior experience supporting U.S. operations from a shared service setup. - Understanding of shipping documentation like B/L, ISF, Arrival Notices, etc. - Hands-on experience with CargoWise will be preferred - Graduate degree in logistics, supply chain, or a related field.
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Regional Operation Head | Air
2 weeks ago
New Delhi, India Propella Consulting Group Full timeRegional Head – Air & Ocean Freight (West India)Location: MumbaiExperience: 12–18 years | Industry: Freight Forwarding / LogisticsReports To: National Product Head – Air & OceanTeam Size: 4–5 Direct Reports | ~150 OverallAbout the RoleWe are seeking a dynamic and experienced logistics professional to lead the Air & Ocean Freight operations for the...
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Regional Operation Head | Air
2 weeks ago
New Delhi, India Propella Consulting Group Full timeRegional Head – Air & Ocean Freight (West India) Location:Mumbai Experience:12–18 years |Industry:Freight Forwarding / Logistics Reports To:National Product Head – Air & Ocean Team Size:4–5 Direct Reports | ~150 OverallAbout the Role We are seeking a dynamic and experienced logistics professional to lead theAir & Ocean Freight operationsfor...
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New Delhi, India CMG WORLDWIDE PVT. LTD. Full timeFreight Forwarder Sales Manager, Air and Ocean, Import and ExportAbout CMG WorldwideCMG Worldwide is a government-licensed Customs Broker and Freight Forwarder with over 40 years of trusted experience. Headquartered in Delhi, we provide end-to-end logistics solutions, including air freight, sea freight, customs clearance, warehousing, and supply chain...
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New Delhi, India CMG WORLDWIDE PVT. LTD. Full timeFreight Forwarder Sales Manager, Air and Ocean, Import and Export About CMG WorldwideCMG Worldwide is a government-licensed Customs Broker and Freight Forwarder with over 40 years of trusted experience. Headquartered in Delhi, we provide end-to-end logistics solutions, including air freight, sea freight, customs clearance, warehousing, and supply chain...
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New Delhi, India CMG WORLDWIDE PVT. LTD. Full timeFreight Forwarder Sales Manager, Air and Ocean, Import and ExportAbout CMG WorldwideCMG Worldwide is a government-licensed Customs Broker and Freight Forwarder with over 40 years of trusted experience. Headquartered in Delhi, we provide end-to-end logistics solutions, including air freight, sea freight, customs clearance, warehousing, and supply chain...
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New Delhi, India CMG WORLDWIDE PVT. LTD. Full timeFreight Forwarder Sales Manager, Air and Ocean, Import and ExportAbout CMG WorldwideCMG Worldwide is a government-licensed Customs Broker and Freight Forwarder with over 40 years of trusted experience. Headquartered in Delhi, we provide end-to-end logistics solutions, including air freight, sea freight, customs clearance, warehousing, and supply chain...
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New Delhi, India CMG WORLDWIDE PVT. LTD. Full timeFreight Forwarder Sales Manager, Air and Ocean, Import and Export About CMG Worldwide CMG Worldwide is a government-licensed Customs Broker and Freight Forwarder with over 40 years of trusted experience. Headquartered in Delhi, we provide end-to-end logistics solutions, including air freight, sea freight, customs clearance, warehousing, and supply chain...
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new delhi, India CMG WORLDWIDE PVT. LTD. Full timeFreight Forwarder Sales Manager, Air and Ocean, Import and Export About CMG WorldwideCMG Worldwide is a government-licensed Customs Broker and Freight Forwarder with over 40 years of trusted experience. Headquartered in Delhi, we provide end-to-end logistics solutions, including air freight, sea freight, customs clearance, warehousing, and supply chain...
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New Delhi, India CMG WORLDWIDE PVT. LTD. Full timeFreight Forwarder Sales Manager, Air and Ocean, Import and Export About CMG WorldwideCMG Worldwide is a government-licensed Customs Broker and Freight Forwarder with over 40 years of trusted experience. Headquartered in Delhi, we provide end-to-end logistics solutions, including air freight, sea freight, customs clearance, warehousing, and supply chain...
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New Delhi, India CMG WORLDWIDE PVT. LTD. Full timeFreight Forwarder Sales Manager, Air and Ocean, Import and Export About CMG WorldwideCMG Worldwide is a government-licensed Customs Broker and Freight Forwarder with over 40 years of trusted experience. Headquartered in Delhi, we provide end-to-end logistics solutions, including air freight, sea freight, customs clearance, warehousing, and supply chain...
