
SAP Basis Consultant
7 days ago
Key Responsibilities : engagements :
- Regular interaction and effective collaboration with onshore customer calls and service review meetings- Ensure high availability, reliability, and security of the network as per agreed service terms and conditions.
Team Management :
- Overall responsible for managing the SAP Basis function/health checks/Batch jobs/Incidents/Service requests/Patching and upgrades/Roles creations etc for the multiple account.
- Incidents analysis, problem management and resolution within SLA
- Propose and participate in initiatives for overall performance estate based on vendor and industry best practices management of the
- Work closely with technology vendors and service partners responsible for service desk, desktop support.
- Should have experience in application support environment (Delivering Incidents/Service Request/Change
Request/Impact Assessment)
- Should have good analytical and problem-solving skills in both Support and Projects.
- Liaise with business users (field users / back office) to understand the requirements and deliver to the
requirement by self-developing, coordinating with the other technical team.
- Delivering Impact assessment/solutions for change requests raised by business users.
- Manage, coordinate and report application major incidents (P1 & P2)
- Build end to end documentation and catalogue for supported applications and known errors.
- Hand out and give Knowledge Transfer sessions to the team.
- Business Engagement Engaging with business proactive to build trust and relationship for better stakeholder management.
- Demonstrate Proactive Approach rather than fix on fail
- Support with Business Development activities like Impact Assessment, PoC, Effort Estimation, Project Planning and Approach engagements :
- Deliver the customer projects w.r.t. system upgrades in SAP CRM, ECC SAP BTP etc.- Over-all experience with 8 - 10 years in SAP BASIS\Security.
- Well versed with SAP tools like maintenance planner, dependency analyser, SOLMAN, ATC checks etc.
- Experience in both ECC & S/4 HANA.
- SAP experience includes SAP Installations & Maintenance
- Experience with SAP Database like Oracle, Microsoft etc.
- Expertise in UNIX, Windows based OS and Oracle database
- Should be able to manage the team of 5 10
- Well versed with Project Management
- Should have good communication skills
- Proactive in identifying issues and coming out with solution
- Experience in running the upgrade projects in SAP ECC, CRM etc.
Skill Sets Required :
- SAP BASIS (ECC\S4 HANA)- Should have the real life project experience with the system upgrade i.e. SAP ECC and SAP CRM Ehp upgrades
- Should have the basis experience in managing the SAP BTP platform
- Experience in running the SAP CVI conversion projects to move to S4 Hana will be an added advantage
- Should have good analytical and problem-solving skills in both Support and Projects.
- Effective/clear verbal and oral communication skills in English.
- Analytical/Problem solving skills.
(ref:hirist.tech)-
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