SAP Basis Consultant

3 weeks ago

Hyderabad, India Sampoorna Consultants Pvt. Ltd Full time

Key Responsibilities : engagements : - Regular interaction and effective collaboration with onshore customer calls and service review meetings- Ensure high availability, reliability, and security of the network as per agreed service terms and conditions.Team Management :- Overall responsible for managing the SAP Basis function/health checks/Batch jobs/Incidents/Service requests/Patching and upgrades/Roles creations etc for the multiple account.- Incidents analysis, problem management and resolution within SLA- Propose and participate in initiatives for overall performance estate based on vendor and industry best practices management of the- Work closely with technology vendors and service partners responsible for service desk, desktop support.- Should have experience in application support environment (Delivering Incidents/Service Request/Change Request/Impact Assessment)- Should have good analytical and problem-solving skills in both Support and Projects.- Liaise with business users (field users / back office) to understand the requirements and deliver to the requirement by self-developing, coordinating with the other technical team.- Delivering Impact assessment/solutions for change requests raised by business users.- Manage, coordinate and report application major incidents (P1 & P2)- Build end to end documentation and catalogue for supported applications and known errors.- Hand out and give Knowledge Transfer sessions to the team.- Business Engagement Engaging with business proactive to build trust and relationship for better stakeholder management.- Demonstrate Proactive Approach rather than fix on fail- Support with Business Development activities like Impact Assessment, PoC, Effort Estimation, Project Planning and Approach engagements :- Deliver the customer projects w.r.t. system upgrades in SAP CRM, ECC SAP BTP etc.- Over-all experience with 8 - 10 years in SAP BASIS\Security.- Well versed with SAP tools like maintenance planner, dependency analyser, SOLMAN, ATC checks etc.- Experience in both ECC & S/4 HANA.- SAP experience includes SAP Installations & Maintenance- Experience with SAP Database like Oracle, Microsoft etc.- Expertise in UNIX, Windows based OS and Oracle database- Should be able to manage the team of 5 10- Well versed with Project Management- Should have good communication skills- Proactive in identifying issues and coming out with solution- Experience in running the upgrade projects in SAP ECC, CRM etc.Skill Sets Required :- SAP BASIS (ECC\S4 HANA)- Should have the real life project experience with the system upgrade i.e. SAP ECC and SAP CRM Ehp upgrades- Should have the basis experience in managing the SAP BTP platform- Experience in running the SAP CVI conversion projects to move to S4 Hana will be an added advantage- Should have good analytical and problem-solving skills in both Support and Projects.- Effective/clear verbal and oral communication skills in English.- Analytical/Problem solving skills. (ref:hirist.tech)

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