DevOps/Site Reliability Manager

Description :Position : DevOps SRE ManagerAbout the Role :We are looking for a seasoned DevOps SRE Manager with GCP as the primary cloud platform and AWS as secondary. The ideal candidate will be responsible for leading a DevOps team managing GCP-based infrastructure and a CloudOps/SRE team ensuring 24x7 uptime for critical services.This role requires a strong technical background in DevOps & SRE, leadership and team management skills, and the ability to own customer relationships while ensuring seamless cloud operations.The candidate should have hands-on expertise with Terraform, Kubernetes (GKE), Prometheus, and Grafana while possessing working knowledge of AWS. They will play a crucial role in managing customer expectations, ensuring timely project deliveries, and driving operational excellence.Key Responsibilities :1. DevOps Management (GCP-Focused Infrastructure) :- Own and oversee DevOps operations in a GCP environment using Terraform, Kubernetes (GKE), Prometheus, and Grafana.- Ensure timely execution of DevOps tasks while optimizing infrastructure automation.- Drive CI/CD pipeline enhancements and cloud security best practices.- Enhance monitoring, logging, and alerting capabilities to improve system reliability.- Optimize cloud costs, scalability, and security for long-term efficiency.2. CloudOps / SRE Management (24x7 Support) :- Manage and guide a 24x7 CloudOps/SRE team responsible for uptime and incident response.- Create and maintain rosters to ensure continuous 24x7 support coverage.- Oversee incident management, RCA (Root Cause Analysis), and SLAs.- Implement observability best practices using Grafana, Prometheus, and Opsgenie.- Reduce manual intervention by promoting automation and self-healing infrastructure.3. Leadership & Team Management :- Build and maintain strong customer relationships, ensuring clear and transparent communication.- Lead and mentor a cross-functional team of DevOps and CloudOps/SRE engineers.- Ensure team productivity, performance reviews, and professional growth.- Drive continuous improvement through feedback, training, and best practices.4. AWS (Good to Have) :- Maintain basic to intermediate AWS knowledge (IAM, EC2, EKS, S3, Lambda, CloudFormation).- Assist in AWS networking, security, and infrastructure optimization when required.- Provide support for AWS-based workloads where integration with GCP exists.Technical Stack Expertise Required :Primary (GCP-Focused DevOps & CloudOps) :- Cloud Platform : Google Cloud Platform (GCP) - Major, AWS-Minor- Infrastructure as Code (IaC) : Terraform- Containerization & Orchestration : Kubernetes (GKE)- CI/CD & Automation : Jenkins, GitOps, Ansible- Monitoring & Observability : Prometheus, Grafana- Incident & Alerting Tools : Opsgenie- Big Data & Streaming Technologies : Kafka, Airflow, Druid- AWS Services : IAM, EC2, S3, Lambda, CloudFormation, CloudWatchRequired Skills & Qualifications :- B.Tech/B.E. graduate with 10-15 years of experience in DevOps, CloudOps, or SRE roles- Prior experience in handling 24x7 operations and multi-cloud environments.- Proven experience in managing DevOps & CloudOps/SRE teams, ensuring smooth operations.- Hands-on expertise with GCP infrastructure, Terraform, Kubernetes (GKE), and CI/CD pipelines.- Experience in incident management, RCA, monitoring, and alerting tools (Prometheus, Grafana, Opsgenie).- Strong understanding of reliability engineering, automation, and cloud security best practices.Nice to have :- Experience with Kafka, Airflow, and Druid in large-scale environments.- Certifications : GCP Professional DevOps Engineer, AWS Solutions Architect, or Kubernetes certifications.- Working knowledge of AWS cloud services, assisting in hybrid-cloud scenarios. (ref:hirist.tech)