
Lead Engineer
3 weeks ago
We're seeking a Senior Engineer to join our Customer Experience (CX) Engineering team, where you'll play a critical role in building and maintaining the foundational systems that power our customer billing, contracting, and enterprise account management. This is a high-impact position working on mission-critical systems that directly affect customer experience and business operations.
Key Responsibilities:
The candidate will have responsibilities across the following functions:
Billing Engine:
● Design, develop, and maintain our billing engine infrastructure with a focus on accuracy, performance, and scalability.
● Implement and optimize rate card systems to support complex pricing models and billing scenarios.
● Ensure bi ling calculations are precise, auditable, and handle edge cases gracefuly.
● Build robust invoicing systems that integrate seamlessly with our ERP; implement invoice generation, delivery, and tracking capabilities.
Contract Management Systems:
● Build programmatic contract management solutions that automate contract lifecycle processes.
● Develop APIs and workflows for automated and UI-based contract creation, modification, and enforcement, supporting both self-service and enterprise contracting.
● Implement business rule engines to handle complex contract terms that feed into the billing engine.
User Access and Management:
● Architect and maintain user authentication, authorization, and access control systems.
● Develop enterprise account and user management interfaces and APIs for both internal teams and customers.
● Strictly adhere to security best practices and compliance requirements.
Technical Requirements:
● 5+ years of software engineering experience with increasing responsibility.
● Strong proficiency in TypeScript and the modern JavaScript ecosystem.
● Extensive experience with Prisma ORM and database modeling.
● Experience with PostgreSQL, including query optimization and database design.
● Experience with Firebase for application deployment and management.
● Understanding of financial systems, billing processes, or fintech applications.
● Experience building Backend for Frontend (BFF) architectures and API design patterns.
Preferred Experience:
● Experience building billing engines, payment systems, or financial software.
● Knowledge of contract management systems and business process automation.
● Background in user authentication and authorization systems.
● Experience with high-scale, high-availability systems.
● Familiarity with compliance requirements (SOX, PCI, etc.)
What You'll Bring:
● Strong system design skills with the ability to architect scalable, maintainable solutions.
● Experience with test-driven development and maintaining high code quality standards.
● Proficiency in debugging complex distributed systems.
● Understanding of security best practices for financial and user data.
Collaboration and Leadership:
● Excelent communication skills with the ability to explain technical concepts to non-technical stakeholders.
● Experience mentoring junior engineers and conducting code reviews.
● Colaborative approach to problem-solving and technical decision-making.
● Ability to work cross-functionaly with product, finance, and operations teams.
● Understanding of how technical decisions impact customer experience and business metrics.
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