Director of Compliance

4 weeks ago

Gurgaon, Haryana, India Teleperformance Full time

Please send across your responses to "Radhika.gupta1@teleperformance.com".Yrs of Exp: 10+YrsWork Location: Gurgaon/ Hyderabad / Mumbai/ Bangalore/ ChennaiWork Mode: Work from OfficeJob Description:Compliance Framework Management:Oversee and maintain compliance programs for SOC 1, SOC 2, PCI DSS, ISO 27001, ensuring adherence to regulatory requirements and industry standards.Develop, implement, and continuously improve compliance policies, processes, and controls.Audit Leadership:Lead internal and external audit processes, including client audits, preparatory audits, and group certification audits.Serve as the primary liaison with auditors, certification bodies, and client compliance teams.Manage and resolve audit findings and ensure timely implementation of corrective actions.Risk Assessment and Mitigation:Conduct regular risk assessments to identify and address compliance risks.Develop and maintain a robust risk management framework aligned with organizational goals.Team Leadership and Collaboration:Build, mentor, and lead a team of compliance professionals, fostering a culture of excellence and accountability.Collaborate cross-functionally with IT, legal, and business units to align compliance efforts with organizational objectives.Client and Stakeholder Engagement:Engage with clients to address compliance-related inquiries, support RFPs, and ensure trust in the organization's compliance posture.Represent the company in client discussions, audits, and regulatory forums.Training and Awareness:Develop and deliver compliance training programs to ensure organizational awareness and adherence to standards.Stay updated on regulatory changes and provide insights on their impact to stakeholders.Reporting and Documentation:Maintain accurate and comprehensive documentation for all compliance activities.Generate regular compliance reports for executive leadership and stakeholders.Qualifications:Education:Bachelor's degree in Computer Science, Information Technology, Law, or a related field. Master's degree preferred.Experience:Minimum 12 years of experience in compliance management, audits, and certifications, with significant exposure to SOC 1, SOC 2, PCI DSS, and ISO 27001 frameworks.

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