ServiceNow ITAM/HAM Consultant

2 weeks ago

Chennai, India consultant Full time

Key Responsibilities :- Configure and maintain the Hardware Asset Management Workspace for operational use- Provide knowledge transfer and training to the HAM team to support daily activities- Ensure accuracy and completeness of asset-related attributes populated from both discovery sources and non-discoverable attributes- Maintain asset lifecycle data integrity and compliance with organizational policies- Collaborate with IT, procurement, and operations teams to ensure end-to-end asset visibility- Support audits and reporting related to hardware Skills & Qualifications :- 5-7 years of relevant experience in Hardware Asset Management- Hands-on experience with configuration and maintenance of HAM Workspaces- Strong understanding of asset discovery tools and integration with HAM systems- Ability to validate and manage discoverable as well as non-discoverable hardware attributes- Excellent communication and knowledge transfer skills to guide operational teams- Strong attention to detail, process orientation, and problem-solving Skills (Nice to Have) :- ITIL Certification or equivalent understanding of IT Asset Management best practices- Experience in large-scale IT environments or enterprise-level asset management- Familiarity with compliance, licensing, and audit requirements (ref:hirist.tech)

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