Microsoft 365 Administrator

4 days ago


New Delhi, India KWA Analytics Full time

About KWA Analytics: We are a global organization offering a comprehensive range of consulting services for trade lifecycle management to clients involved in energy, commodities, shipping, treasury, central banking, capital markets, and asset/investment management.Roles & Responsibilities- Managing User Accounts, including creating accounts, assigning licenses, security policies and relevant accesses to users. - Managing Software Licenses. - Managing and supporting user devices using device management, e.g. Intune. - Maintaining Security of the Microsoft 365 environment including configuring security settings, managing permissions, and ensuring that all users follow security protocols. - Supporting Users – Providing support to users by troubleshooting issues, answering questions, and ensuring that they have the necessary tools and resources to perform their tasks efficiently. - Implementing and Managing Policies – Implementing and managing various policies within the Microsoft 365 environment including setting up and enforcing policies related to security, device management, and compliance. - Monitoring and Reporting – Regularly monitoring the Microsoft 365 environment and generating reports on usage, security incidents, and compliance status. - Collaborate with Global IT Administrators. - Providing recommendations for improvements and efficiencies in managing the Microsoft 365 environment. - Submit user reported incidents to 3rd party managed service providers when appropriate - Conducting User Access to ensure user access levels align with employee status and job functions. - Take ownership of incoming and handover critical items during UK, US after hours. - Perform Vulnerability, Risk assessment for IT / security incidents (i.e. malware, phishing, etc.) - Review, prioritize and implement IT security improvement recommendations from Microsoft via 365 Admin portals. - Power BI reporting skills are a plus.Skill and Qualifications- Strong skillset for at least 6+ years is required. - Exhibiting strong problem-solving skills and attention to detail - Demonstrable and referenceable experience of administering Microsoft 365 domains in organizations having between 100 - 500 employees - Demonstrable capabilities in using, navigating and administering in Microsoft Admin Centers - Experience of using PowerShell to interrogate and update settings in Microsoft 365, including Exchange, SharePoint is desirable - Experience of Power Automate for building custom workflows or apps is desirable - Experience of using ticket management products such as Jira - Experience of working remotely and with teams in different geographies - Strong verbal, written communication skills and English language capabilities - Numerate DegreeBenefits:For the ideal candidate we offer:- A permanent job contract. - Competitive compensation package and allowances for shifts as per industry standard - 24 days’ vacation plus public holidays and sick leaves - Training and Development - A collaborative team environment. - Flexible working arrangements- Remote working opportunity. - Regular social events. - Family Medical Insurance (Self, Spouse & 2 Kids) - Team Building Activity yearly.



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