Information Technology Support Engineer

3 weeks ago

New Delhi, India Arcana Full time

Summary:We are looking for an IT Support Engineer to provide day-to-day on-site and remote support to employees, ensuring smooth operations across hardware, software, and core IT services. This role requires a security-first mindset, strong troubleshooting skills, and the ability to work collaboratively with teams to support business operations at scale. Responsibilities: Provide on-site and remote IT support via walk-ups, tickets, and chat. Deliver hardware and software troubleshooting and break-fixes for macOS and Windows systems. Support and maintain IT services such as MDM (Kandji), SentinelOne EDR, Google Workspace, Slack, Okta, PAM solutions, and vulnerability management tools. Install, configure, and maintain software, hardware, and network devices. Manage IT assets, including procurement, deployment, lifecycle tracking, and audits. Monitor and respond to security alerts, ensuring compliance with security best practices. Provide IT support for meeting room technology, conferencing tools, and A/V systems. Troubleshoot and escalate network connectivity issues (Wi-Fi, VPN, switches, access points). Conduct new hire onboarding and offboarding, including provisioning/deprovisioning of accounts and devices. Develop and maintain IT documentation, knowledge base articles, and SOPs. Partner with Operations and other stakeholders on IT and infrastructure projects. Contribute to process improvements and optimization of IT support tools and workflows. Qualification: Bachelor’s degree in Computer Science, Information Technology, or related field, or equivalent practical experience. 4-6 years of IT support or system administration experience. Strong knowledge of macOS and Windows environments. Hands-on experience with tools such as Google Workspace, Okta, Slack, MDM (Kandji), EDR (SentinelOne). Familiarity with asset management, IT procurement, and lifecycle management. Strong troubleshooting, communication, and documentation skills. Security-first mindset with experience handling security alerts and vulnerabilities. Nice to Have: Industry certifications such as CompTIA A+, Network+, Security+, or equivalent. Experience with PAM solutions, system vulnerability management tools, or advanced networking. Prior experience in a fast-paced startup environment. Ability to conduct IT training sessions and employee security awareness programs.

  • Information Technology Support Engineer

    2 weeks ago

    New Delhi, India askari infotech Full time

    Company DescriptionAskari Infotech has been a trusted name in IT Products & Services for 24 years, continuously expanding to provide quality services and solutions to a broad customer base. We offer a diverse range of IT requirements including Cloud, Hybrid Cloud, On-Premise Solutions, Servers, Storage, Security, End-Point Computing, Peripherals, and related...

  • Information Technology Support Engineer

    3 weeks ago

    New Delhi, India MS CLINICAL RESEARCH Full time

    Position:Software Engineer/ IT Support Engineer – Clinical Research Department:IT / Research Technology Location:Indiranagar, Bangalore Employment Type:Full-time/ Consultant Experience : 2-4 yearsJob Summary We are seeking a Software Engineer / IT Support Engineer to support technology systems used in clinical research and pharmacovigilance operations. The...

  • Information Technology Support Engineer

    2 days ago

    New Delhi, India Aiwozo Intelligent Automation Full time

    Quale Infotechis a company focused on Intelligent Process Automation (IPA), AI and other New age technologies. Our AI innovation hub is one of the leading research sites for new age technologies. IPA practice at Quale Infotech is one of the largest and most respected with experts having decades of experience. Aiwozois Quale Infotech’s proprietary product...

  • Information Technology Engineer

    1 week ago

    New Delhi, India Razorpay Full time

    IT EngineerThe Role: We are looking for an IT Engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and...

  • Information Technology Engineer

    7 days ago

    New Delhi, India Razorpay Full time

    IT EngineerThe Role:We are looking for an IT Engineer to maintain, upgrade and manage our software, hardware and networks. You will be responsible for supporting and maintaining Client operating systems - Mac, Windows. General maintenance of all IT-related hardware/software. The position provides exposure to a broad range of IT-related projects and...

  • Information Technology Support Engineer

    6 days ago

    Delhi, Delhi, India Cybrisk Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    At Cybrisk Tech Pvt Ltd, we are a forward-thinking technology company dedicated to delivering secure and efficient IT and cybersecurity solutions. We are looking for an experienced IT Support Engineer with strong knowledge of Apple products and enterprise IT systems to join our growing tech team in Delhi.Key Responsibilities:Apple Environment Support:Provide...

  • Information Technology Desktop Support

    7 days ago

    New Delhi, India Abans Finserv Full time

    Abans Financial Services Ltd. is a listed, diversified financial services company offering a comprehensive suite of solutions across broking, commodity trading, asset management, financing, and investment advisory. Headquartered in Mumbai, the company operates with a strong presence in both Indian and global markets, serving institutional, corporate, and...

  • Information Technology Support Engineer

    2 days ago

    Delhi, India iKSANA Full time

    Location : Dehradun Designation: Desktop IT Support Engineer Department : IT (Information Technology) Experience : 2 Years Employment Type : Full-Time About iKSANA IKSANA is a purpose-driven coworking and managed office ecosystem, committed to empowering professionals, startups, and enterprises in India’s emerging cities. As Dehradun’s leading provider...

  • Head of Information Technology

    3 weeks ago

    New Delhi, India SYMBIOSIS OPEN EDUCATION SOCIETY Full time

    About the CompanySymbiosis Open Education Society (SOES) is looking to fill the position of Information Technology Head. Preference will be given to candidates from Pune, seeking challenging, productive and satisfying careers.About the RoleThe Information Technology Head will manage the IT Department to provide support to students as well as internal users...

  • Head of Information Technology

    2 weeks ago

    New Delhi, India SYMBIOSIS OPEN EDUCATION SOCIETY Full time

    About the CompanySymbiosis Open Education Society (SOES) is looking to fill the position of Information Technology Head. Preference will be given to candidates from Pune, seeking challenging, productive and satisfying careers.About the RoleThe Information Technology Head will manage the IT Department to provide support to students as well as internal users...