Technical Support Specialist
3 weeks ago
About the Company - We are looking for a Senior Support Executive to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software problems and help our customers with our services. Senior Support Executive responsibilities include handling technical support associates and being familiar with using remote desktop connections to provide immediate support. You will use email, chat, and call to give clients quick answers to product-related queries. For more complex problems that require nuanced instruction, you will contact clients via phone and/or provide clear, written instructions and technical manuals. If you're naturally a helper, enjoy assisting people with software queries, and are able to explain technical details simply, we'd like to e-meet you. Ultimately, you will be a person our customer's trust. They will rely on you to provide timely and accurate solutions to their technical and non-technical queries. Responsibilities Working in the team of Technical Support Associates and performing well. Research and identify solutions to software queries. Diagnose and troubleshoot technical issues, including account setup and network configuration. Ask customers targeted questions to quickly understand the root of the problem. Track computer system issues through to resolution, within agreed time limits. Talk clients through a series of actions, either via phone, email, or chat, until they've solved a technical/non-technical query. Properly escalate unresolved issues to appropriate internal teams (e.g. software developers). Provide prompt and accurate feedback to customers. Refer to internal database or external resources to provide accurate solutions. Ensure all issues are properly logged. Prioritize and manage several open queries at one time. Prepare accurate and timely reports for yourself and team. Document technical knowledge in the form of notes and manuals. Maintain jovial relationships with clients. Qualifications 1-2 years of proven experience in the field of technical support. Ability to diagnose and troubleshoot basic technical queries. Familiarity with remote desktop applications and help desk software. Excellent problem-solving and communication skills. Ability to provide step-by-step technical help, both written and verbal. Understanding of how API works. Good to have basic accounting knowledge. Benefits Flexible Work hours. Flat Organisation Structure. Contribute to the growth of the product. Health and Skill Development benefits.
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Technical Support Specialist
1 day ago
Indore, Madhya Pradesh, India CIEL HR Full timeJob Summary">Ciel HR is seeking a skilled Technical Support Specialist to join our team.In this role, you will provide first-level support to our customers, resolving technical issues and providing exceptional customer service.About the Role">Provide first-level technical support via phone, email, and chatDiagnose and resolve technical issues with desktops,...
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Business Development Specialist
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Indore, Madhya Pradesh, India Saint-Gobain Technical Insulation Full timeJob OverviewSaint-Gobain Technical Insulation is seeking a highly motivated and results-driven Business Development Specialist to join our team. As a key member of our sales force, you will be responsible for delivering sales through a combination of specification and project working, as well as channel management in the assigned territory.Main...
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Technical Support Specialist
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Indore, Madhya Pradesh, India Techno Compass Consulting Private Limited Full timeJob DescriptionAs a Technical Onsite Support Executive with Techno Compass Consulting Private Limited, you will play a crucial role in ensuring the smooth operation of our software solutions in various locations. Your primary responsibility will be to work closely with Service Delivery Managers to provide technical support and implementation services.
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Technical Cloud Specialist
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Indore, Madhya Pradesh, India SGS Technical Services Pvt. Ltd Full time**Job Title:** Cloud Solutions EngineerAt SGS Technical Services Pvt. Ltd, we're committed to delivering top-notch technical services and solutions, with a strong emphasis on cloud infrastructure and innovation.Job Summary:We're seeking an experienced Cloud Engineer to join our team in designing, deploying, and maintaining cloud infrastructure and solutions....
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Technical SAP Specialist
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Indore, Madhya Pradesh, India Phygital Insights Private Limited Full timeJob Title: Technical SAP Specialist About Phygital Insights Private LimitedWe are looking for a highly skilled Technical SAP Specialist to join our team in Indore. As a key member of our organization, you will be responsible for designing, building, and configuring applications that align with business processes and application requirements.As a Technical...
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Indore, Madhya Pradesh, India Coders Brain Technology Private Limited Full time**Job Summary**We are seeking a skilled L2 Mobility Technical Specialist to join our team at Coders Brain Technology Private Limited. As a key member of our onsite support team, you will be responsible for providing technical assistance and troubleshooting complex issues related to web applications and databases.**Key Responsibilities**Monitor and maintain...
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Technical Hiring Specialist
1 week ago
Indore, Madhya Pradesh, India StackAdroit Full timeAt StackAdroit, we are seeking an experienced Technical Hiring Specialist to join our dynamic team on a contractual basis. This role will involve using Zoho Recruit to manage and streamline the recruitment process for technical positions.Key Responsibilities:Utilize Zoho Recruit to manage the end-to-end recruitment process for technical positions.Collaborate...
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IT Support Specialist
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Indore, Madhya Pradesh, India TaskUs Full timeAbout TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming...
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Business Growth Specialist
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Indore, Madhya Pradesh, India Saint-Gobain Technical Insulation Full time**Job Responsibilities**Broaden market reach through channel management and development of new partnersDeliver technical presentations and support to customersWork with system-providers to sell techno-commercially viable solutionsClosely coordinate with supporting functions to deliver upon business strategy
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Odoo Technical Specialist
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Indore, Madhya Pradesh, India Genzs Recruitment Solutions Full timeJob DescriptionAs an Odoo Technical Specialist, you will be responsible for developing and customizing Odoo modules, workflows, and migrations. Your expertise in Python programming language and relational databases, particularly PostgreSQL, will be invaluable in this role.Key Responsibilities:Design and implement efficient workflows to meet specific business...
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Technical Hiring Specialist
6 days ago
Indore, Madhya Pradesh, India StackAdroit Full timeAbout the RoleAt StackAdroit, we're on a mission to build a top-notch team of technical professionals. As our Technical Hiring Specialist, you'll play a crucial role in sourcing, screening, and hiring exceptional talent for various technical positions.Main Responsibilities:Utilize Zoho Recruit to manage the entire recruitment process, from initial outreach...
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Insulation Business Specialist
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Indore, Madhya Pradesh, India Saint-Gobain Technical Insulation Full timeJob Description:We are looking for a highly motivated Sales Executive to join our team at Saint-Gobain Technical Insulation. In this role, you will be responsible for driving sales growth and expanding our customer base in the assigned territory.Key Responsibilities:• Drive sales growth through effective channel management and project working• Identify...
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Technical Solutions Specialist
2 weeks ago
Indore, Madhya Pradesh, India Yash Technologies Private Limited Full timeAt YASH Technologies Private Limited, we empower our employees to create a career that takes them where they want to go. As a Technical Solutions Specialist, you will have the opportunity to work on exciting projects, developing innovative technical solutions that drive business transformation.Job DescriptionAnalyze and understand client requirements,...
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Recruitment Support Specialist
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Indore, Madhya Pradesh, India Techcoopers - Powered by Selectiva Full timeWe are seeking a detail-oriented Recruitment Support Specialist to join our HR team at Techcoopers - Powered by Selectiva. As a key member of our team, you will play a critical role in supporting our recruitment efforts and contributing to the overall success of our organization.Key Responsibilities:Source and select top talent for various roles within the...
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Vice President Technical Support
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Technical Talent Acquisition Specialist
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Indore, Madhya Pradesh, India Alphanext Technology Solutions Full timeCompany OverviewWe are Alphanext Technology Solutions, a leading global provider of talent solutions. We empower businesses to succeed in the ever-evolving tech landscape by matching them with top talent.About UsWe foster a culture of innovation, growth, and teamwork. Our team members are passionate about technology and driven to make a difference in the...
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Psychological Support Specialist
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Indore, Madhya Pradesh, India Fortune Shapers Full timeJob Summary: We are seeking a Psychological Support Specialist to join our team at Fortune Shapers. The successful candidate will have 1-2 years of experience in providing telephonic counseling services, and will be responsible for conducting counselling sessions, developing personalized action plans, and maintaining accurate records.Key Responsibilities:...
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Customer Support Specialist
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Indore, Madhya Pradesh, India Witbloom Consultants - A Leading Training & Job Placement Firm Full timeJob OverviewWe are seeking a highly skilled Customer Support Specialist to join our team at Witbloom Consultants. As a key member of our customer service department, you will be responsible for providing top-notch support to our clients via phone, email, and chat.The ideal candidate will have excellent communication skills, a strong understanding of customer...
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Technical Onsite Support Executive
6 days ago
Indore, Madhya Pradesh, India Techno Compass Consulting Private Limited Full timeJob DescriptionJob Description - Technical Onsite Support ExecutiveLocation:IndoreTimings: As per Mall time, Monday to Saturday (Day shift)Experience:Freshers, Training will be provided.Immediate joiners are highly welcome.Key Roles and Responsibilities:-Onsite Technical Support Executive will work with the Service Delivery Managers to support Software...
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Technical Support Engineer
3 weeks ago
Indore, Madhya Pradesh, India ClearTrail Technologies Full timeQualifications : Job Title : Technical Support Engineer. Experience : 2-5 years. Location : Indore. Education : BE (IT/Computers)/MCA. About the Job : - You will be serving as the first point of contact for customers looking for technical assistance onsite. - You will be performing remote troubleshooting through diagnostic techniques, logs analysis and...