Finance Operations Manager
7 days ago
Principal responsibilities
Data Management & Actuals Reporting
SME for CMB Global/ Regional/ Product MI – End to end ownership of data management, reporting, deep dives and adhoc analysis
Adhere to operational timelines for preparation and submission of returns to various customers
Work with various teams (product/business management) to obtain underlying drivers for the monthly results. Prepare performance commentaries for key variances
Review and challenge assumptions, provide suggestions to enhance reporting improvements
Collaborate across In-country and BFOC stakeholders to align reporting with business submissions
Planning and Forecast Support
Collaborate with Forecasting and Planning teams to ensure preparation of robust forecasts
Highlight gaps in forecast submission, perform investigation and analysis
Proactively support AOP, Budget and Target process to meet operational timelines
Process Improvements
Continuous review of process with the objective of improving the resource utilization, time taken and quality of deliverables
Implement projects for enhancing operational efficiency using automation tools (Python, ETR, Xceptor), support Visualization (Qlik, Tableau) initiatives and drive standardization
Customers / Stakeholders
Manage customer relationships/ service delivery
Ensure adequate support is provided to business partners as per PLA/ adhoc requirement
Respond to queries from senior level management as appropriate
Ensuring BCP plan is documented, agreed with business partner and tested as per agreed timelines
Operational Effectiveness, Governance & Control
Adherence to Group policies, audit, controls, and compliance requirements including but not limited to Declaration of secrecy, data protection act, health, safety and security, D&I, clear desk policy
To continually assess the operational risks inherent in the processes, taking account of changing operating procedures, staff movements, legal and regulatory requirements, management restructures, and the impact of new technology.
Effectively drive and manage change, plan business contingency and achieve cross-training
Ensure service delivery of the designated finance processes per the standards set out in agreed SLAs within the HSBC operating framework taking into account key operational risk (including people & processes)
Ensure all processes are correctly and thoroughly documented (SOPs and Process Maps)
Maintain monthly reporting timetable in Achieve for both routine and ad-hoc tasks.
Qualifications - External
B.Com/ M.com/M.B A/ Qualified CA (Chartered Accountant)/ CWA / Semi Qualified CA or CWA / MBA with at least 6 years of post-qualification experience or commerce graduates with at least 8+ years of experience in accounting/financial reporting tools, including hands-on experience in financial reporting, review and analysis
Understanding of CMB business, products and Collaboration initiatives with other Global business would be an added advantage.
Commercial acumen – good knowledge of HSBC Business drivers, P&L and Balance Sheet
Strong working knowledge of Financial Systems is key (e.g. TM1, HMI, HORIS, Omnia, and similar systems)
Working knowledge of automation tools – Python, ETR, VBA desirable
Working knowledge of Visualization tools – Qlik/ Tableau
Good communication and ability to interact with multiple employee levels/business partners, etc.
Possess good analytical and lateral thinking skills.
Should have demonstrated the ability of driving results
Experience in using advanced Excel and Data mining is essential
Strong relationship management skills across a diverse organization, especially with senior management
Flexibility to work in accordance with Business requirements – this may include working outside of normal hours
Must have excellent attention to detail and work within tight deadlines ensuring a complete and accurate flow of information's between stakeholders.
Must be experienced in working under pressure on multiple process requirements
Existing or earlier working experience with Asia regional Finance would be added advantage
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