ITS Network Eng II

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DESCRIPTION: The Infrastructure Standards team plays a crucial role in developing and maintaining deployment standards, best practices, and automation frameworks that are used by thousands of engineers worldwide. We blend technical expertise with real-world operational experience to build robust, repeatable, and secure deployment patterns that accelerate our business capabilities while maintaining operational excellence. As an Infrastructure Standards Engineer, you will: • Design and develop standardized deployment patterns and frameworks for global infrastructure implementations • Create and maintain technical documentation and guidance for deployment teams worldwide • Collaborate with multiple engineering teams to understand their deployment needs and challenges • Drive continuous improvement in deployment processes and methodologies • Provide technical consultation and support to deployment teams adopting new standards • Partner with security, compliance, and operations teams to ensure standards meet all requirements The ideal candidate will bring: Strong understanding of infrastructure-as-code principles and tools (Terraform, CloudFormation, etc.) Experience with CI/CD pipelines and automation frameworks Excellent problem-solving and analytical skills Ability to influence and drive technical decisions across multiple teams Strong communication skills and ability to create clear technical documentation Experience with cloud platforms (AWS preferred) and modern deployment technologies You should be comfortable with ambiguity and excited about solving complex technical challenges at scale. You'll work closely with teams across different time zones and cultures, requiring excellent collaboration skills and flexibility in working hours when needed. This role offers the opportunity to: Shape the future of our global infrastructure deployment strategy Work with technologies and methodologies Influence best practices across a large engineering organization Build solutions that impact thousands of engineers and systems worldwide Grow your technical and leadership skills in a fast-paced environmentOur ideal candidate is highly autonomous, possesses strong written and verbal communication skills, has a track record of successfully delivering complex projects on time, and possesses a strong background in Ethernet and IP networks. The desire and ability to work in a fast-paced collaborative environment is essential.Key job responsibilities Key job responsibilities 1. Network Design & Implementation Design and implement network infrastructure solutions Create and maintain network architecture diagrams Ensure network redundancy and high availability2. Performance Management Monitor network performance and capacity Conduct network performance analysis and optimization3. Operations & Maintenance Troubleshoot network issues and outages Perform routine network maintenance and updates Manage network hardware lifecycle Configure and maintain network equipment (routers, switches, load balancers)4. Documentation & Standards Create and maintain network documentation Develop standard operating procedures Define network deployment standards Document network changes and configurations5. Collaboration & Support Work with cross-functional teams on infrastructure projects Provide technical guidance to other teams Participate in on-call rotation for network support Support incident response and problem resolution6. Compliance & Governance Ensure network compliance with security policies Maintain network inventory and asset management Participate in audit preparations Implement network-related compliance controls BASIC QUALIFICATIONS: - 6+ years of technical support experience - Bachelor's degree or above in engineering or equivalent - Experience troubleshooting and debugging technical systems, or experience in technical support - Bachelor's degree PREFERRED QUALIFICATIONS: - Experience in a Linux or Unix environment - Experience working with device technologies under development, familiarity with flashing firmware, basic device debugging and familiarity with reading/pulling device logs, or experience in development or technical support - 5+ years of automation scripting using Python, Bash, Shell and/or Perl experience - Experience working in a large-scale networking environment - 4+ years of network and operating system support experience, or Bachelor's degree or above in computer science, engineering, mathematics or equivalent - 4+ years of supporting and maintaining a corporate network environment experienceOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.