Field Services Engineer

5 days ago

Kakinada, India Vulcam Medical Systems Private Limited Full time

Responsible for meeting the daily service repair needs of medical device equipment with defined quality standards & optimum utilization of resources in assigned territory with focus on achievement of customer service excellence.Key ResponsibilitiesService & Maintenance: Perform installation, preventive maintenance, and corrective repairs for Ultrasound and Digital Radiography (DR) modalities in accordance with OEM’s service procedures and quality standards.Technical Expertise: Diagnose hardware and software issues, conduct electrical and mechanical testing, and determine the most cost-effective and timely solutions.Customer Support: Respond to customer calls promptly, ensuring effective communication, professional conduct, and high levels of satisfaction.Escalation & Reporting: Escalate unresolved or complex issues to higher technical levels or the quality reporting system, ensuring accurate and timely documentation.Compliance & Documentation: Maintain accurate service reports, call logs, and parts usage records in the system tools. Follow safety and regulatory guidelines as per company policy.Collaboration: Work closely with the sales, applications, and service teams to support customers.Continuous Improvement: Contribute to process enhancements, participate in technical trainings, and support field upgrades or product improvement initiatives.Service Revenue: Generate revenue through Repairs, Accessories Sales, AMCs and repair exchange as per given targets - coordinate to submit estimate, approval follow-ups, spares consumption and invoicing.Soft Skills: Ensure proper and timely response / update to the customer - directly to achieve high level of customer satisfaction. Implement Empathy, Drive, Communication competencies and fair understanding and exhibition of Self / Brand ImageCompliance (Policies and Process): Implementation of company defined processes and systems required to deliver high quality consistent Customer Service Support.Qualification & Functional ExperienceDegree or Diploma in Electronics / Electrical / Instrumentation, / Biomedical or Equivalent.Candidate should have basic knowledge of Electrical and Electronics fundamentals.3-8 years of experience in service & maintenance of Ultrasound and DR systemsField exposure required, local language knowledge mandatory.Knowledge on ultrasound applications will be an additional advantage.Good communications, listening and interpersonal skills.

  • Field Process Engineer

    2 weeks ago

    kakinada, India Reliance Industries Limited Full time

    Main Purpose:Continuous monitoring of the equipment in the allotted area for safe and uninterrupted operations to achieve safe, compliant and reliable operations and production targets. Co-ordinate with respective panel engineer and other Panel engineers for timely start-up of the plant during plant upsets and normal operation.Job Accountabilities:Proper...

  • Field Process Engineer

    2 weeks ago

    Kakinada, India Reliance Industries Limited Full time

    Main Purpose: Continuous monitoring of the equipment in the allotted area for safe and uninterrupted operations to achieve safe, compliant and reliable operations and production targets. Co-ordinate with respective panel engineer and other Panel engineers for timely start-up of the plant during plant upsets and normal operation. Job Accountabilities: Proper...

  • Sr. Engineer Field Production

    6 days ago

    kakinada, India Reliance Industries Limited Full time

    Interested candidates, kindly mail to enpcareers.hr@ril.comMain PurposeTo operate and monitor FPSO process systems safely and efficiently within guidelines set by the Production Manager and Control Room. The role involves continuous monitoring of assigned equipment to ensure safe and uninterrupted operations for achieving production targets. The Sr. Engineer...

  • Sr. Engineer Field Production

    2 weeks ago

    Kakinada, India Reliance Industries Limited Full time

    Interested candidates, kindly mail to enpcareers.hr@ril.com Main Purpose To operate and monitor FPSO process systems safely and efficiently within guidelines set by the Production Manager and Control Room. The role involves continuous monitoring of assigned equipment to ensure safe and uninterrupted operations for achieving production targets. The Sr....

  • Sr. Engineer Field Production

    2 weeks ago

    Kakinada, India Reliance Industries Limited Full time

    Interested candidates, kindly mail to Main Purpose To operate and monitor FPSO process systems safely and efficiently within guidelines set by the Production Manager and Control Room. The role involves continuous monitoring of assigned equipment to ensure safe and uninterrupted operations for achieving production targets. The Sr. Engineer also coordinates...

  • Sr. Engineer Field Production

    1 week ago

    Kakinada, India Reliance Industries Limited Full time

    Interested candidates, kindly mail to Main Purpose To operate and monitor FPSO process systems safely and efficiently within guidelines set by the Production Manager and Control Room. The role involves continuous monitoring of assigned equipment to ensure safe and uninterrupted operations for achieving production targets. The Sr. Engineer also coordinates...

  • Sr. Engineer Field Production

    1 week ago

    Kakinada, India Reliance Industries Limited Full time

    Interested candidates, kindly mail to Main Purpose To operate and monitor FPSO process systems safely and efficiently within guidelines set by the Production Manager and Control Room. The role involves continuous monitoring of assigned equipment to ensure safe and uninterrupted operations for achieving production targets. The Sr. Engineer also coordinates...

  • Sr. Engineer Field Production

    2 weeks ago

    Kakinada, India Reliance Industries Limited Full time

    Interested candidates, kindly mail to enpcareers.hr@ril.comMain PurposeTo operate and monitor FPSO process systems safely and efficiently within guidelines set by the Production Manager and Control Room. The role involves continuous monitoring of assigned equipment to ensure safe and uninterrupted operations for achieving production targets. The Sr. Engineer...

  • Sr. engineer field production

    5 days ago

    Kakinada, India Reliance Industries Limited Full time

    Interested candidates, kindly mail to Main PurposeTo operate and monitor FPSO process systems safely and efficiently within guidelines set by the Production Manager and Control Room. The role involves continuous monitoring of assigned equipment to ensure safe and uninterrupted operations for achieving production targets. The Sr. Engineer also coordinates...

  • Sr. Engineer Field Production

    2 weeks ago

    Kakinada, India Reliance Industries Limited Full time

    Interested candidates, kindly mail to PurposeTo operate and monitor FPSO process systems safely and efficiently within guidelines set by the Production Manager and Control Room. The role involves continuous monitoring of assigned equipment to ensure safe and uninterrupted operations for achieving production targets. The Sr. Engineer also coordinates with...