Cluster Head

Position Cluster Head (CH)

Business Unit Branch Banking

Reporting to Regional Head (RH)

Responsibilities

✓ Profit and Loss and Balance Sheet Management of the Cluster

✓ Tracking and monitoring daily productivity and book movement of the Cluster

✓ Cluster headcount budget to be maintained

✓ Should ensure that the Cluster complies with Bank’s policies and processes

✓ Ensure that the Cluster follows the BEST Document

✓ Ensure BELT meetings are conducted periodically in his Cluster

✓ Team Motivation and Team Building

✓ Ensure timely Learning and Development for his Cluster

✓ Thorough knowledge of daily banking operations and products and services

✓ Ensure comprehensive compliance with all regulatory and statutory requirements as relevant for the Cluster and for various product and services

✓ Awareness of ISO 9001:2000 standards & meet/exceed set quality parameters conforming to the standards

✓ Ensure Audit related deliverables both internal and external are met as per the prescribed norms

✓ Monitor and ensure the Upkeep of the Branches and ATMs within the Cluster

✓ Ensure timely submission of MIS reports

Expected Candidate Profile

Age: Minimum 30 to Maximum 35 years

Education: Graduation /Post Graduation in any Discipline, MBA's with Specialization in Finance/Marketing shall be preferred

Past Experience: Minimum 14 years work experience in Banking & Financial Services Organizations

Other Aspects / Skills:-

✓Good written and verbal communication skills

✓Fully conversant with MS Office

✓Excellent networking & interpersonal skills

✓Sensitive to issues of confidentially and compliance

✓Market knowledge of ‘Retail Banking’ or ‘Consumer Banking’ or ‘Branch Banking’

✓Knowledge of regulatory guidelines