Salesforce Developer

Job Description

Req ID:    

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a Salesforce Developer to join our team in Delhi, Delhi (IN-DL), India (IN).

This is the updated JD:

As a Sr. Salesforce Developer, you will have the opportunity to get in on the ground floor of a new division created within one of the largest technology providers in the world. We are building the next generation of digital services company and believe clients are ready for a more nimble, agile partner to deliver outcomes across the SFDC platform- including Sales, Service, Marketing, Vlocity, MuleSoft, Tableau, etc.

You’ll help us by viewing this opportunity as more than a job, but an opportunity to mould the business and as a place to grow your career with a core group of highly talented individuals across the US, Costa Rica, Canada, and India. We put an emphasis on training, improving consulting skills and helping you achieve certifications. You’d be joining a company that has 3,000+ SF certifications, so you know you are part of a highly skilled team that values investing in team education and skill-building.

Why the Role Is Important: 
Our Sr. Salesforce Marketing Cloud Developers are fundamental to ensuring the digital technology and related services that NTT DATA builds for our clients are valuable, intuitive, and impactful. The work of Sr. Salesforce Marketing Cloud Developers provides our clients and team with support, leadership, and direction to make sure projects are executed well and to deliver the engagement as promised. 

Once You Are Here, You Will:
● Perform development, testing, implementation, documentation within the Marketing Cloud Engagement platform 
● Develop and maintain Content blocks, Email templates, Emails, Data extensions, Data filters, Automation & Journey activities. 
● Act as the first point of escalation for daily service issues along with PM and be a primary point of contact for Stakeholders
● Prepare/Review Test Scripts and Unit testing of changes 
● Provide training, support, and leadership to the larger project team 
● Design and develop Salesforce Marketing Cloud solutions, including Email Studio, Mobile Studio, Journey Builder, Automation Studio, and Personalization.
● Create data extensions, content blocks, and reusable templates for campaigns.
● Implement dynamic content and personalization using AMPscript, HTML, and JavaScript.
● Build integrations between Marketing Cloud and other systems (e.g., CRM, websites, or third-party apps) using APIs and connectors like REST/SOAP.
● Develop data flows between Marketing Cloud and external databases or platforms.
● Configure and optimize customer journeys and workflows using Journey Builder and Automation Studio.
● Manage triggers, decision splits, and multi-channel engagement strategies.
● Manage data import/export processes, segmentation, and deduplication within Marketing Cloud.
● Provide guidance to stakeholders on best practices and marketing automation strategies.
● Experience on Stensul would be an added benefit.
● Handle transition from Stensul and SFMC support
● Serve as the liaison with business stakeholders for requirement gathering, campaign updates, and journey optimization feedback.
Conduct alignment meetings, sharing insights on campaign performance, and iterating based on feedback from marketing and sales teams.
● POC with Solutions team and align on objectives between business and technical team 
● Provide POV and best practices
● Track and report on campaign metrics and success metrics (e.g., send volumes, engagement, opt-outs).
● Analyze campaign results and provide insights to business stakeholders to support continuous improvement and inform strategic decisions.

Required Qualifications: 
● 5 years’ experience in a Salesforce consulting role that include completing at least 5 projects in a developer role
● Preferred to have Marketing Cloud Developer Certification 
● Salesforce Marketing Cloud Email Specialist Certification is mandatory.
● 3 years’ experience using the Marketing Cloud Automations Studio, SQL and AMPscript, custom preference centers and cloud pages.
● 3+ years experience on Marketing cloud features – Email studio, Automation studio, Contact builder, Web studio.

Preferred Experience: 
• Proficiency in AMPscript, HTML/CSS, SQL, and JavaScript.
• Good to have experience on Stensul
• Experience with API integrations (REST/SOAP) and data management.
• Experience on Marketing Cloud Connect
• Familiarity with Salesforce ecosystem products like Service Cloud, Sales Cloud, or Data Cloud.
Ideal Mindset: 
● Problem Solver. You are creative but also practical in finding solutions to problems that may arise in the project to avoid potential escalations.
● Analytical. You like to dissect complex processes and can help forge a path based on your findings.
Self-driven. A motivated individual who can efficiently influence delivery in a complex, matrixed organization.

#Salesforce

About NTT DATA

NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com

NTT DATA endeavors to make to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

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