Regional Trainer
3 days ago
Job Overview of Regional Trainer: -
The Regional Training Manager (RTM) is responsible for overseeing training programs across the region, including induction, refresher, and compliance training for staff. The RTM ensures that new hires receive timely training and existing staff stay updated on key policies and procedures. The role involves assessing staff performance, identifying training needs, and delivering targeted sessions to improve skills and compliance. Regular branch visits and field assessments are conducted to monitor progress and provide on-the-spot coaching. The RTM also manages training resources, evaluates training effectiveness, and coordinates with various stakeholders to ensure seamless operations.
Job Description – Regional Training Manager (RTM)
- Manage induction training for newly joined TCMs & PCM-CTs, ensuring completion within 3 months of joining as per the prescribed guidelines.
- Coordinate induction training with ZTM, HRD, ROE, and other stakeholders, including sending notifications, preparing training plans, and ensuring all required records are maintained.
- Conduct refresher training for PCM, CM, SCM, ABM, BM, and SBM staff at least twice a year, covering compliance, processes, and new guidelines.
- Ensure staff are well-versed in RBI compliance, loan documentation, client protection, core values of CASHPOR, and key policies (POSH, Gender Equality, etc.).
- Assess staff performance by evaluating loan proposals (disbursed/undisbursed), providing on-the-spot training, and addressing skill gaps through targeted sessions.
- Measure the impact of training using pre- and post-tests, feedback forms, and field visits, ensuring continuous learning and improvement.
- Develop training content on various topics and share it with Circle Heads for review, ensuring relevance and quality.
- Monitor branch performance through CCCR reports, identify low-performing branches, and design training plans to improve portfolio quality and productivity.
- Visit a minimum of 8 branches per month, assess proposals, conduct training, and maintain training records such as attendance and feedback.
- Maintain training equipment and logistics, ensuring the proper functioning of training centers and timely availability of necessary materials.
- Evaluate and report training expenses against budget, submitting monthly reports to ZTM, Circle Heads, and HOD.
- Regularly communicate with Zonal Trainer, RM/DRM, and other concerned departments to report progress and share training updates.
- Submit monthly and quarterly training plans, achievement reports, and on-the-job training reports (branch visits, pre/post tests, feedback, etc.).
Required Qualifications:
- Educational Qualification: Any graduate (MBA preferred).
- Experience: Minimum 3 years of experience in a training role within NBFC-MFI or Banking sector.
- Tools Proficiency: Must be skilled in MS Office Suite, particularly MS Excel, MS Word, MS PowerPoint, and MS Teams.
Remuneration:
- Negotiable based on experience and qualifications.
Key Skills:
- Excellent writing and public speaking skills.
- Strong learning aptitude with a creative mindset.
- Willingness to travel to rural areas as needed.
- Proficient in developing training content tailored to different learning needs.
- Adaptability to rural conditions and ability to relocate within the operational area.
Regards ,
Devendra Pratap Singh
Sr. Manager-HRD
Cashpor Micro Credit
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