Oracle Field Service Cloud Consultant

3 weeks ago

New Delhi, India LTIMindtree Full time

Must have 5+ years of experience in implementing Oracle Field service cloud good understanding of the Field Service Cloud version 24C or latest capabilities Hands on experience in OFSC setups including message scenarios filters routing plugins Strong domain and process knowledge of Field Service Must understand end to end service flows including Oracle B2B Fusion Service Cloud and OFSC Ability to engage with different stakeholders understand requirements analyse the field service processes and deliver an Oracle Field Service cloud-based solution Ability to handle production incidents troubleshoot OFSC issues including integration issues deliver OFSC fixes and work with interfacing teams to resolve incident Experience in OFSC integration along with experience in other Field Service Technologies like Oracle EBS Field Service or Siebel Field Service is desirable Candidates with Oracle Certification in Oracle Field Service Cloud will be preferred Stakeholder Management Effectively communicating project status updates to key stakeholders including business users' technical teams and senior management Requirements Gathering Collaborating with business stakeholders to identify and document detailed requirementsMandatory Skills:CX - Oracle Field Service CloudPan India locations (Hybrid Mode)

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