Showroom Manager

JOB DESCRIPTION

• To manage the retail experience centre efficiently and ensure customer experience is as per HL
• standard/ask

• To manage the retail experience centre efficiently and ensure customer experience is as per HL
• standard

• Maintain 100% adherence to retail SOP

• Timely execution of stock and sample audits in showroom

• Maintain high level housekeeping and hygiene standards in showroom

• Maintain Visual Merchandising standards in showroom

• Attend to customer queries and complaints

• Timely reporting to the retail operations team on a daily basis.

• Maintain all the operation checklists in the experience center.

• To support sales in order closure

• Handling the clients (Showroom Walk through)

EXPERTISE AND QUALIFICATIONS

• Minimum 6 month to 1 year experience in retail store

• Minimum 1 year experience as a store manager in retail

• Furniture and Home Decor industry experience preferred

• Basic Knowledge of MS Office, Google Docs, Sheets, Forms, etc.

• Well versed in Store Operations and SOP Management

• The Showroom Managers will work 6days a week with Tuesday off. All showroom operations will be closed on Tuesday