Senior Technical Writer

2 weeks ago

Cochin, Kerala, India Consilio LLC Full time

About the Role

As a Technical Writer, you will play a key role in developing instructional documentation and managing projects across Consilio systems. You will be collaborating with cross-functional teams to understand their needs in developing and maintaining documentation that meets established Consilio quality metrics. In addition you will maintain a library of documentation and cataloging it for internal and/or external use.

Responsibilities

  • 5+ years of experience in technical writing and editing/communications
  • Writing and editing.
  • Document information to effectively communicate it to customers, technical staff, managers, executives, sales, and marketing teams.
  • Restructure information for a better approach to problems or tasks.
  • Break down complex information into accessible concepts appropriate to the audience.
  • Represent information in visual/graphical forms that augment textual descriptions.
  • Fluency in common Microsoft Office software (mainly Word).
  • Ability to pay attention to details.
  • Ability to prioritize and execute tasks in a fast-paced environment.
  • Ability to multi-task and be a self-starter.
  • English language: Thorough knowledge of the English language including grammar, spelling, and usage
  • Interviewing and questioning: Talk with individuals and groups about their needs and ask probing questions to gather pertinent content.
  • Interpersonal: Negotiate technical and end-user documentation priorities and resolve conflicts among project stakeholders.

Qualifications

  • A bachelor's degree in English, journalism, or a related field.

Required Skills

  • Experience documenting instructions for software/development/related processes.
  • Project management skills, such as organizing multiple documentation projects to keep them on schedule, reaching out to SMEs, diligent tracking of project goals/scope changes/progress.
  • Experience using graphics/illustration software.

ONLY IMMEDIATE JOINERS & BANGALORE CANDIDATES NEED TO APPLY

Please mail resume to sumli.mazumdar@consilio.com

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