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Project Business Analyst
3 months ago
Project Business Analyst ( CRM )
( Deputy PM Level )
(Open for Alternate Saturday, working from Office )
Report to - Head of Digital Transformation
Location - Delhi
The team member plays a pivotal role in overseeing and coordinating various aspects of project management activities within the organization. This position involves collaborating with cross-functional teams to ensure successful planning, execution, and delivery of projects within scope and schedule.
The Deputy Manager Project Manager assists in project planning, risk management, and stakeholder communication to drive project success. This role requires strong leadership, communication, and problem-solving skills, along with a keen attention to detail and the ability to thrive in a fast-paced, dynamic environment.
ROLE AND RESPONSIBILITIES
- Requirement gathering from internal stakeholder.
- Creating, discussion and explanation (Walk through) of Business Requirement Document to
stakeholders.
- FDD (Functional Design Document) discussions with stakeholders.
- Facilitating various strategies roll outs along with consultants.
- Functional Testing of various digital projects to identify bugs in the system and reporting them in a structured manner for fixes.
- Definition & Standardization of business structures, rules, and logics for Sales processes in the Company that can be leveraged across applications through interaction with various stakeholders across all functional teams.
- Ensuring smooth integration of existing applications
- Working on the New Features/ Functionalities and Change in the existing Features/ Functionalities based on various feedback from stakeholders.
- Making sure the customer database is correctly segmented for targeted marketing activities.
- Coming up with creative ideas, preparing proposals, overseeing the production process & execution, and reporting the results to the relevant people.
Global Rollouts
- CRM Implementation for our solutions for global markets ( Preferably Customized Sales CRM Like ZOHO, etc. ) with an IT Background
Operations
- Accountable for Operation excellence for seamless business process executions.
- Ensure User Adoption of Information systems.
- User training and Knowledge transition
- Creation of user manuals
- Demo training sessions
- Hand holding till users are independent. Continuous Training of various digital projects
- Handling PAN India employee query related, incoming calls from senior management, employees & internal stakeholders.
QUALIFICATION AND SKILL SET
- Prior experience in handling a Business Analysist Role and expertise in SFA & distributor management profile.
- Ability to prioritize tasks, manage multiple projects simultaneously, and adapt to changing priorities.
- Proficient on MS Excel & Power point
- Team player & ability to meet tight deadlines and outstanding time management skills.
- Excellent communication skills as he/she will need to speak with Senior management, employees, and internal stakeholders.
- Sales Backend Process knowledge
- Should have worked in Manufacturing company & have good understanding of Building Material Industry
- Experience of project management tools is an advantage.
