Java Production Specialist

2 days ago

Bengaluru, India Tarmack Full time

About the Role : Our client a leading IT services company with over 20,000 employees is looking for skilled and motivated Java Production Specialists to join their on-site support teams in Bangalore and Hyderabad. This role focuses on providing L2/L3 production support for enterprise Java applications in a fast-paced, client-facing environment.Ideal candidates will have strong troubleshooting skills, hands-on experience with monitoring tools, and proficiency in Linux/Unix environments.Key Responsibilities : - Provide L2/L3 support for Java-based enterprise applications in a production environment.- Monitor system performance and application health using tools such as AppDynamics, Splunk, Dynatrace, Kibana, and Control-M.- Perform root cause analysis (RCA) and collaborate with development teams for permanent resolutions.- Conduct code-level debugging and contribute to bug fixing and support automation.- Execute SQL queries for troubleshooting and data validation.- Utilize Linux/Unix command-line tools for diagnostics and support.- Adhere to ITIL/ITSM processes for incident, problem, and change management.- Maintain runbooks, support documentation, and knowledge base articles.- Collaborate effectively with cross-functional and geographically distributed teams.Required Skills : - 4 - 7 years of hands-on experience in Java production support, including bug fixing and automation.- Proficiency in one or more monitoring/logging tools : AppDynamics, Splunk, Dynatrace, Kibana, Control-M, or ServiceNow.- Strong SQL skills for query writing and issue investigation.- Solid debugging and problem-solving skills at the code and application level.- Comfortable working in Linux/Unix environments using the command line.- Familiarity with ITIL/ITSM frameworks.- Excellent verbal and written communication skills.- Ability to thrive in a high-pressure support environment and drive long-term resolutions.Additional Details : This is a work-from-office role, Monday to Friday.Candidates should demonstrate a problem-solving mindset and be comfortable in a fast-paced production support environment. (ref:hirist.tech)

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