Community Moderator

3 weeks ago

Bengaluru, India Oracle Full time

Job Title : Community Moderator - Oracle University

Job Location : Bengaluru / Hyderabad / Delhi/NCR

Mode of Employment : Contract

Exp Range : 2-6 years


Position Overview :


Looking for a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within a social context.


Skills Required :

  • Entry level: Work in shifts 24/7
  • Non-billable Contractor (Temp Staff)
  • Academic Qualification
  • Graduate or Post-graduate preferably in Marketing Communications or Journalism
  • OR
  • Degree in BSc Computer Science, BCA , Advanced Certificate in Computer Training (GNIIT)
  • Basic IT aptitude to be able to understand Oracle Products and how they are organized
  • 2+ years of experience in the education industry / social media platforms / Community Moderation
  • Exceptional written and verbal communication skills (since the role is customer-facing) -- a “people person” with great customer service skills.
  • Excellent social media aptitude: How platforms work, collaborative learning, how to keep customers engaged on the platform
  • Problem solving and troubleshooting skills


Roles & Responsibilities :


  • Encouraging the discussions in the forum by posting relevant questions and answering questions asked by the community members in a timely manner
  • Review and take action on items in the Moderation queue.
  • Establish boundaries and rules to monitor for unrelated or inappropriate content
  • Split threads that need to be represented as separate topics.
  • Merge threads that are near duplicates, and need to have their comments contained in a single conversation.
  • Move discussions from one location to another within the My Oracle Support Community.
  • Soft delete content (mistake posts, unintentional duplicates, etc.)
  • Post content related to Oracle Technologies, New features. market trends etc.
  • Ensure consistency with the marketing and content team to optimize brand messaging in a consistent manner
  • Suggest new ways to attract and engage with our customer base
  • Measuring the growth of the community and identifying the gaps that will help in improving
  • Come up with suggestions and ideas that will help with the user experience
  • Think like a marketer and assist in overall marketing campaign ideas
  • Creating concise and error-free content
  • Maintain the Moderation Guidelines and ensure they’re kept up-to-date
  • Stay up-to-date with digital technology trends

  • Community Moderator

    3 weeks ago

    Bengaluru, India Oracle Full time

    Job Title : Community Moderator - Oracle University Job Location : Bengaluru / Hyderabad / Delhi/NCR Mode of Employment : Contract Exp Range : 2-6 years Position Overview : Looking for a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations...

  • Community Moderator

    2 weeks ago

    Bengaluru, India Oracle Full time

    We seek a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within a social context.Work in shifts 24/7Graduate or Post-graduate preferably in Marketing Communications or JournalismORDegree in BSc Computer Science, BCA , Advanced Certificate...

  • Community Moderator

    3 weeks ago

    Bengaluru, India Oracle Full time

    Job Title : Community Moderator - Oracle UniversityJob Location : Bengaluru / Hyderabad / Delhi/NCRMode of Employment : ContractExp Range : 2-6 years Position Overview : Looking for a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within...

  • Community Moderator

    3 weeks ago

    Bengaluru, India Oracle Full time

    Job Title : Community Moderator - Oracle University Job Location : Bengaluru / Hyderabad / Delhi/NCR Mode of Employment : Contract Exp Range : 2-6 years Position Overview : Looking for a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online...

  • Community Moderator

    4 weeks ago

    Bengaluru, India Oracle Full time

    Job Title : Community Moderator - Oracle UniversityJob Location : Bengaluru / Hyderabad / Delhi/NCRMode of Employment : ContractExp Range : 2-6 years Position Overview : Looking for a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within...

  • Community Moderator

    5 days ago

    Bengaluru, Karnataka, India Oracle Full time

    Job Title : Community Moderator - Oracle UniversityJob Location : Bengaluru / Hyderabad / Delhi/NCRMode of Employment : ContractExp Range : 2-6 yearsPosition Overview :Looking for a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within a...

  • Community Moderator

    3 weeks ago

    Bengaluru, India Oracle Full time

    We seek a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within a social context. Work in shifts 24/7 Graduate or Post-graduate preferably in Marketing Communications or Journalism OR Degree in BSc Computer Science, BCA , Advanced...

  • Community Moderator

    3 weeks ago

    Bengaluru, India Oracle Full time

    We seek a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within a social context.Work in shifts 24/7Graduate or Post-graduate preferably in Marketing Communications or Journalism ORDegree in BSc Computer Science, BCA , Advanced...

  • Community Moderator

    5 days ago

    Bengaluru, Karnataka, India Oracle Full time

    We seek a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within a social context.Work in shifts 24/7Graduate or Post-graduate preferably in Marketing Communications or JournalismORDegree in BSc Computer Science, BCA , Advanced Certificate...

  • Community Moderator

    5 days ago

    Bengaluru, Karnataka, India Oracle Full time

    We are looking for a skilled Community Moderator to enhance interaction in our online forum, connect with our clients, lead community conversations, and manage online interactions in a social setting.Shift work around the clockPreferably a graduate in Marketing Communications or Journalism OR a degree in BSc Computer Science, BCA, or Advanced Certificate in...

  • Community Platform Admin and Moderator

    4 weeks ago

    Bengaluru, India Zscaler Full time

    Company Description We work in a fast paced, dynamic and make it happen culture. Our people are some of the brightest and passionate in the industry that thrive on being the first to solve problems. We are always looking to hire highly passionate, collaborative and humble people that want to make a difference. **Job Description**: The Community Platform...

  • Community Moderator

    4 weeks ago

    Bengaluru, India Oracle Full time

    Job Title : Community Moderator - Oracle UniversityJob Location : Bengaluru / Hyderabad / Delhi/NCRMode of Employment : ContractExp Range : 2-6 yearsPosition Overview :Looking for a qualified Community Moderator to build engagement with our online forum, connect with our customers, facilitate community discussions, and moderate online conversations within a...

  • Community Forum Moderator

    7 days ago

    Bengaluru, India Saviynt Full time

    **Saviynt Labs This opportunity is in the Saviynt Labs organization. We design, build and run the leading Enterprise Identity solutions. Our product teams innovate industry leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence and we attract the best talent in our...

  • Content Moderator

    2 months ago

    Bengaluru, India CodeSense Infotech Solution Pvt Ltd Full time

    Job Description: Content Moderator Intern Job Title: Content Moderator Intern /Part-time Job Location: Remote Position Overview: As a Content Moderator, you will play a crucial role in maintaining a safe and positive user experience by reviewing and moderating user-generated content on various digital platforms. You will be responsible for ensuring that...

  • Community Forum Moderator

    5 days ago

    Bengaluru, Karnataka, India Saviynt Full time

    **Saviynt Labs This opportunity is in the Saviynt Labs organization. We design, build and run the leading Enterprise Identity solutions. Our product teams innovate industry leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence and we attract the best talent in our...

  • Content Moderator

    2 months ago

    Bengaluru, India BellyCravers Full time

    Job Title - Content Moderator and Ad Content Developer Intern Job Type - Full Time/ Part Time Job Location - Remote Job Description: Content Moderator Intern and Ad content developer Intern Position Overview: We are excited to offer a rewarding opportunity for a Content Moderator Intern to join our team, specifically focusing on our Food App. As a...

  • Community Forum Moderator

    7 days ago

    Bengaluru, India Saviynt Full time

    **Saviynt Labs This opportunity is in the Saviynt Labs organization. We design, build and run the leading Enterprise Identity solutions. Our product teams innovate industry leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence and we attract the best talent in our...

  • Content Moderator

    2 weeks ago

    BTM Layout, Bengaluru, Karnataka, India Foiwe Info Global Solutions Full time

    JD for Japanese Content Moderator : 3-4 years’ experience We are seeking a experienced Japanese Content Moderator to join our team for a long term project. As a Content Moderator, you will be responsible for providing professional moderation service for User Generated Content for a leading global game/sports platform. Excellent communication skills in...

  • Community Forum Moderator

    7 days ago

    Bengaluru, India Saviynt Full time

    **Saviynt Labs This opportunity is in the Saviynt Labs organization. We design, build and run the leading Enterprise Identity solutions. Our product teams innovate industry leading solutions. The engineering teams design, build and run SaaS software built on leading edge technologies. We focus on engineering excellence and we attract the best talent in our...

  • Content Moderation Associate

    2 weeks ago

    Bengaluru, India G2 Full time

    About G2 - Our People G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and...