The Role: Product Owner – Payments Platform

4 weeks ago

Bengaluru, India Talent Corner Full time

Roles and Responsibilities

Our Client is seeking product Owner to be a key member of our highly talented and fast-paced team. You work hand in hand with two scrum teams owning our payments platform and a few other key products in our Storage Management ecosystem.

Desired Candidate Profile

Who you are:

You will work closely with Product Managers and Engineering teams to continuously raise the bar on your products. You have experience with payment processing (ideally marketplace payment processing) and are constantly increasing your knowledge. You have a solid understanding of KYC best practices and credit card processing workflows. You understand chargeback workflows, and have a demonstrated track record of delivering exceptional customer experiences. You constantly raise the customer experience bar.You are motivated and adaptive. You make those around you better. You have a strong understanding of the Agile product development process, as well as experience in working with cross-functional teams and remote stakeholders. You will be responsible for gathering and prioritizing user requirements, writing stories for the engineering team, and creating and managing the product backlog in collaboration with your product managers. You will work with the development team to deliver high-quality products on time and within budget. You relentlessly put the customer first and own and represent your team and your roadmap to stakeholders across the organization

Responsibilities:

Discover and ideate: Work with product managers to identify the biggest problems. Develop elegant solutions to address the need Structure and Implement: Gather, document, and prioritize user requirements, manage the backlog, and write stories, and test cases. Execute: Collaborate with cross-functional teams to implement and deliver product features on time while adapting to unforeseen events. Define, plan, and communicate key milestones to partners and stakeholders Collaborate: Prepare sales, onboarding, marketing, and support teams for product launch/release Measure and Iterate: Monitor and evaluate product forecast, adoption, and progress at each stage of development. Adjust as required Lead: Lead scrum ceremonies and elevate team performance

Qualifications and Requirements:

Bachelor's degree in computer science, business, or a related field 3+ years of experience in a product ownership or product management role 2+ years online payment processing implementation experience with demonstrated experience in at least one of the following (KYC data collection, marketplace payment processing, integrating payments into mobile apps or SAS. Strong understanding of the Agile product development process Experience leading scrum ceremonies and processes Experience in working with cross-functional and remote teams Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong analytical and problem-solving skills Ability to meet deadlines and work under pressure Ability to work shoulder hours. (You will regularly be required to work evenings to create overlap hours with your product manager and other stakeholders) Ability to get a visa for business travel to the US and ability to stay for up to four weeks at a time is required. We will need you to regularly visit our office in Newport Beach to train and collaborate on key initiatives.

What we want you to show us:

Demonstrated track record of diving deep and mastering complex product spaces

Deep knowledge of onboarding, credit card processing, and payout processes as they relate to marketplace payment processing

Demonstrated track record of turning complex requirements into simple iterative value roadmaps

Demonstrated ability to own a product space and drive progress and decisions bring stakeholders along for the ride

Demonstrated history of taking ownership. Seeing what needs to be done and doing it or communicating so gaps don’t get missed.

Strong written and verbal communication skills. Ability to communicate unsupervised with customers and deliver an exceptional customer experience

Preferred Skills and Experience:

Experience with remote stakeholders is strongly preferred

Experience with sAFE is an asset but not required

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